ServiceNow Community

Add Prefix to Work Note

Trying to add a prefix to work notes on a custom table. I initially thought a business rule would fit the bill, so I tried that.../** * name : work note prefix * table : x_somescope_table * when : before * order : 100 * update : true * f...

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Scheduled script execution

Which objects can you use in a Scheduled Script Execution (Scheduled Job)script?A.GlideRecord and currentB.GlideUser and GlideRecordC.GlideSystem and GlideRecordD.GlideSystem and current

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How to fix deleted record.

Hi All,Kindly help me on below issue. var gr = new GlideRecord("sys_history_line"); gr.addEncodedQuery("set=306b22cf93e676501a1bf6fa3d03d628^sys_idSTARTSWITH057ba2cf93e676501a1bf6fa3d03d656"); gr.query(); if (gr.next()) { gr.deleteRecord(); } I ...

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Override application menu

When configuring a module, what does the Override application menu rolesconfiguration option do?A.Users with the module role but without access to the application menu access themoduleB.Self-Service users can access the module even though they do not...

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How to Create, Manage, Edit, and Delete Articles

Contents Highlights of new article features Who can create an article How to create an article How to edit an article How to delete an article How to move an article Community article highlights Save the article as a draft so that you can get ...

Article

new field from cmdb_ci in all subclasses specific view

Hi everyone, I have a request to create a new field in the cmdb_ci table. After that, I need to add this new field to a specific view across all cmdb_ci classes, under specific field. is that possible or should it be manually? Something to add: that ...

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“New” button missing in reference lookup after changing opened_for to point to customer_contact

Hi Community, On the Interaction form, I changed the opened_for reference field (which normally points to sys_user) to point to customer_contact for a Customer Service requirement. IssueAfter this change, when I click the lookup (lens) icon on opened...

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Resolved! Converting XML to JSON fails with: Error: \"gs\" is not defined.,Detail: \"gs\" is not defined.

I've created an Action that essentially takes an input, which contains XML and converts it to JSON using the following code:(function execute(inputs, outputs) { var res = gs.xmlToJSON(inputs.payload); Outputs.custom_output = res.results.result.stdout...

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My CIS – Data Foundations Journey: What Helped Me Pass

A few weeks ago, I cleared the ServiceNow CIS – Data Foundations (CIS-DF) certification.Since then, I’ve had several colleagues and community members reach out on LinkedIn and Teams asking:How difficult is the exam?What should I focus on?Are there an...

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DPR and Version Management Understanding

Hello,In my personal instance, I installed DPR version with latest version that is applicable for Xanadú, Zurich and Yokohama versions.However, I see "Version" option is not available as part of Release Planning option (as previous versions) and It ...

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Resolved! Unable to find workspace UI action "Restart Phase" in Digital Product Release workspace.

Hi Channel,please guide me where is "Restart phase" action on DPR workspace can be found. This action changes the pending phase task status to closed complete , i want to figure out where this logic is written so that i can update it to be closed can...

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ServiceNow CMDB Fundamentals course and its associated certifications exam

Hi all, On what release, the the current ServiceNow CMDB Fundamentals course and its associated certifications exam are primarily based on? BRMahmoud

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CIS-ITSM Exam

What is recommended to do if you incorrectly classify an emergency change as a normal change during the creation and scope stage of the change? Cancel and recreate the change as an Emergency change Tick the CAB approval required checkbox Create an em...

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Change Management

Unable to open PDI ( now/appenginestudio/home)

I am unable to open my ServiceNow Personal Developer Instance (PDI). Whenever I try to access the instance URL, I receive the error message: “The page you are looking for could not be found.” I have tried accessing the URL in multiple browsers, but t...

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Bagaimana Cara Menghubungi CS INDODAX

Anda Bisa Menghubungi Call Center INDODAX melalui nomor:/62851_2135_2191), atau melalui chat (Wa) di nomor yang sama, Layanan ini tersedia 24 jam, jadi Anda bisa menghubungi kapan saja.

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