import filter condition

[Wade Clairmont]

Hey all,

Is there a way to import a filter condition with a record?

I have this condition

and when I export the record associated to this condition, the condition field shows

Facility = Becancour .and. Equipment ID = 30-040-0000-BE

BUT

when I try to import this record on another instance, I get nothing in condition field.  The rest of the record imports fine, so I  know the transform map is right, but won't import the condition filter.

Any thoughts?

[sushantmalsure]

HI @Wade Clairmont 

There is no way you can export and import the filter condition.

ServiceNows export and import (via transform map) is meant for exporting data NOT filter condition, you have to manually locate the record by adding condition on another instance post importing the original record.

But there is one way you can copy the filter : once you add this filter condition on first instance, right click on it and click Copy URL.

Once URL is copied then just change the instance ID to another instance and hit in browsers

Same can be done using Copy Query from one to another instnace.

[Ubada Barmawar]

Hi @Wade Clairmont 

did you get any solution for this ?, if yes then please enter it here...for reference

[jronquillor]

Hi @Wade Clairmont 

You can import trigger conditions into servicenow, here is an example of the syntax that you can have in the excel file:
log_type=closing^work_type=b787e189471ef6d42fd01c65d36d43e5^stateCHANGESTO18

you can build the conditions in the list view of your table, then right on the breadcrums click and select copy query, and paste that in your excel file