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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Unable to Validate Task

Activity performing is as follows1.Changing Admin to  Impersonate User2.Menu-Pin3.Favorite-KnowledgeFollowed all step properly,cleared cache multiple times.Also logged out instances multiple time but still it doesnot work,any trick here 

  • Question

Incident Priority Raised Notification

Anyone here knows how to trigger this notification? is there an OOTB that triggers this notification? Based on what I read here I think there's none and have to create one.

  • Question

how does survey work on Requests?

Since Request Items do not have assignment groups or are not assigned to individuals per best practices, how will the survey know which group resolved the ticket?I have a case where the Service Desk wants to report on individual team members’ perform...

  • Question

Dynamic choices in multiple choice variable type

Hi, is there any way to set dynamic choice in multiple choice variable type. I have tried below client script that is working for select box type but not for multiple choice type. function onLoad() { var userEmail = g_user.email; var splitE...

  • Question

Resolved! Version field is empty in knowledge articles

Hello,I have the necessity to give some users the permission to checkout and edit knowledge articles in my instance -the problem is I've noticed that most of the articles in both my developer and production instances have their version field empty, s...

  • Question

Link in the annotation

Link in the annotation<a href="/esc?id=kb_article&sysparm_article=KB0010066" target="_blank">Incident Escalation and Severity Matrix</a>I used the above code in a annotation to open the link to an article. It opens in the same page (ITIl user uses th...

  • Question

Resolved! Agile Board Search

Is there a way to get the search on the sprint planning board to be able to search assigned to? We can search the story number, short description but not assigned to. One of the scrum masters is trying to pull stories from the backlog based on who th...

  • Question
  • Agile Development

Azure Pipeline discovery using config management on Cloud Admin Portal

We are attempting to discover Azure DevOps pipelines using the Config Management module in the Cloud Admin Portal (CI/CD discovery setup as per ServiceNow documentation). However, no pipelines are getting discovered.While reviewing the logs, we found...

  • Question
  • Cloud Provisioning and Governance
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