Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Can we translate short description and description fields content without using dynamic translations

prashanth1027
Tera Contributor

Hi Community,

 

I have a requirement where a German user creates an incident in German, and an English-speaking agent needs to see the short description (and description) in English automatically.

 

I don't want to use the dynamic translation icon to translate. Is there any other way to translate dynamic text from another language to the user's native language?

 

Thanks in advance

 

0 REPLIES 0