Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
920104members
2905021posts
The countdown to Community Week starts now. What is Community Week?
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Join us at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join is at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join us at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join us at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online Join as at the New York World Forum on October 29th! Hosted by tracyo_brien 29 Oct, 2025 05:00 AM PDT Event Details Online ServiceNow World Forum New York Hosted by HollyHorton 29 Oct, 2025 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Unable to locate the "Save" within SOW Interaction > Incident?

I am trying to track down the "Save" button shown in the attach image. Issue: When an Agent clicks "Save", the incident is being assigned to the agent automatically, even though the Agent is not part of the assigment group. Due to the assignment, the...

  • Question

Live on ServiceNow: Platform Academy

  Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led insights into key topics including Upgrades, Platform Security, Mobile Apps, K...

  • Event
  • Academy
  • NOW Platform
  • Virtual

Knowledge Reporting

How to create Knowledge based reports that can effectively manage the currency, utilization and overall health of Knowledge within my organization.

  • Question
  • Knowledge Management

How to configure Agent Assist in HR Agent Workspace

Hello Community, our team is trying to configure Agent Assist in HR Agent Workspace and can't seem to figure out how this is done.  Agent Assist is actually already active in our workspace, but it's not searching the KB that we want.  It is currently...

  • Question

Create a report to display "Schedules" in a calendar view

Hi Team --  can anyone please help me on this requriment  Create a report to display "Schedules" in a calendar view- This request is being made as a process improvement initiative to bring a forward visibility to Changes/schedules that are planned ah...

  • Question

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

  • blog

Live on ServiceNow: ITOM AIOPs Office Hours

  Join us for ITOM AIOps Office Hours—dedicated 60-minute Q&A sessions with the product team. There’s no presentation; it’s your chance to ask questions and get answers directly from our experts!   Don't miss out on this opportunity to connect with ...

  • Event

Visibility on Group Names Catalog Item dropdown table reference field

We have created a dropdown reference field in a catalog item to pull from the sys_user_group table in ServiceNow and pull the name as the actual field in the dropdown. I have now checked the ACl's and attempted creating a new one, I also tried to do ...

  • Question

Live on ServiceNow: ServiceNow Impact Office Hours

  Join our ServiceNow Impact Office Hours, where you can connect directly with the product team to ask questions, get insights, and discuss best practices. Whether you need guidance on key features, roadmap updates, or troubleshooting help, this is ...

  • Event
  • Impact
  • Live on ServiceNow
  • Office Hours
  • ServiceNow Impact
  • Virtual

Live on ServiceNow: [EMEA] Software Asset Management Office Hours

  Welcome to our dedicated office hours for ServiceNow SAM customers! This is your go-to time for all things related to managing, maintaining, and optimizing your SAM program. Whether you're looking to troubleshoot issues, learn best practices, or d...

  • Event
  • Office Hours
  • Software Asset Management
  • Virtual

Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours

  This interactive session is open to customers, sales teams, and account executives. It provides an opportunity for customers to ask questions, seek clarification, and get support on any issues related to using Now Assist for ITSM. Whether you're l...

  • Event
  • IT Service Management
  • Office Hours
  • Virtual
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More