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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Resolved! ServiceNow + Genesys Cloud = Unified Experience - HELP

Hi guysHope you hearede about htis new Unified Experience Integration between ServiceNow + Genesys Cloud. We tried to install the new integration with the official implementation guide v. 2.6.1 from ServiceNow.  Now we are done, and we have at least ...

  • Question

Security Patch Notifications

How do I change the recepients of Change Request emails?  They are going to a distribution group, but I don't know where to go to remove the distribution group.  Thanks, Anthony

  • Question

[Widget] Debugging Assistance for Infinite Digest Loop Error

Hello All,I am relatively new to ServicenNow and AngularJS. I've been working on a widget and am unable to resolve the "$rootScope:infdig Infinite $digest Loop" error.I’ve tried a couple different things that I’ve seen suggested in forums but I haven...

  • Question

Element Variable not showing in BCM workspace.

Hi All,Need help on element variables of BCM workspace. I created element variables but it is not visible on BCM workspace. Any idea how to show it in workspace.

  • Question
  • Business Continuity Management (BCM)

Survey trigger now working

HiI have a survey trigger in my PDI and is randomly firing, but it is not consistent. Can you help me please?  

  • Question

ServiceNow Voice Framework

    ServiceNow Voice Framework Mature, proven integration framework for seamless voice channel integration with Contact Center (CCaaS) platforms Launched 2016 • Embedded CCaaS CTI • Multiple Certified Partners The ServiceNow Voice Framework is a...

  • Article

ServiceNow CCaaS Integrations

  ServiceNow CCaaS Integrations Seamless integration with leading Contact Center platforms to deliver unified, intelligent customer experiences ServiceNow Contact Center delivers comprehensive customer engagement capabilities including digital c...

  • Article

Contact Center Fundamentals

Contact Center Fundamentals Essential concepts and terminology to help you understand modern contact center operations What is a Contact Center? A contact center is a centralized operation that handles inbound and outbound customer communication...

  • Article

Getting Started with Contact Center

Getting Started with Contact Center Welcome to the ServiceNow Contact Center documentation. This guide introduces key concepts and capabilities to help you understand, implement, and optimize your contact center operations. Overview ServiceNow C...

  • Article

Now Assist Skill Kit - Knowledge Article Categorization

Overview  Now Assist Skill Kit (NASK) allows you to create new generative AI skills using the generic Now LLM or your own LLM.  NASK has been designed to easily manage and integrate new skills into the ServiceNow platform via a UI Action and soon ...

  • Article
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