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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Learning Lab: Defend & Respond with Agentic AI: Managing Cyber & AI Risks in Action Hosted by Megan Le 22 Sep, 2025 05:00 AM PDT Event Details Online ServiceNow Summit Washington DC Hosted by HollyHorton 22 Sep–23 Sep, 2025 05:30 AM PDT Event Details Online ServiceNow Summit Washington DC Hosted by HollyHorton 22 Sep–23 Sep, 2025 05:30 AM PDT Event Details Online Join us in Washington DC! Put AI to Work Summit, September 22nd-23rd Hosted by Alex Russo 22 Sep–23 Sep, 2025 06:00 AM PDT Event Details Online Learning Lab: Boost Productivity with Employee Service Delivery and Agentic AI Hosted by Sandra Robles 22 Sep, 2025 06:00 AM PDT Event Details Online Live on ServiceNow: [EMEA] What's new in Zurich for Digital End-User Experience (DEX) Hosted by Lolita Honkpo 23 Sep, 2025 02:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

HRSD Onboarding profile update

I set up an activity for 《Personal information update 》in the Onboarding Lifecycle Event.and my producer has also been configured as shown in the figure. The HR service and template seem correct to me as well. After I personate the new hire process, ...

  • Question

Heat map clicked - page redirection

when heatmap is clicked i need show the specific record.As per requirement, when a user clicked any of the cell in the heatmap, i need to show the record.but currently its not working, how to achieve it 

  • Question
  • Risk Management

Resolved! Is load data work "dl_u_assigment" Table ?

Hi Community,When i am creating manual record in dl_u_assignment table it is properly setting fields but when i load my data it is not working properly can you anyone help me in properly Loading data in table or any small suggestion is appreciated. T...

  • Question

Placing videos on Service Portal

Hi,  Could you please recommend the best way of placing videos for employees? We do not want to embed them in KB article. Adding them on widget is the only option?

  • Question

Export SNOW TPRM risk calculations to excel

Hi All,I have been asked to create an excel spread sheet with all the questions, responses, rating scale, weightage, metric scale to replicate the scoring in https://www.servicenow.com/docs/bundle/zurich-governance-risk-compliance/page/product/grc-ve...

  • Question

Record Info in Contextual Side bar

 I want the same way to create in my workspace for the record information tab which is in contextual side barcan anyone pls help on this..

  • Question

IRQs

When we take IRQs, the 'third-party tier' field on the third-party form doesn't get auto-populated. However as far the information on TPRM module is available, the IRQs are more detailed than tiering assessments as they give third-party tier also and...

  • Question
  • Vendor Risk Management

Error on Dashboard for only one user

Hi All, User is getting "This widget is a placeholder and will be replaced once a Report widget is created for it" error for most of the reports on a particular dashboard. But for other users its working fine.Please help me with what is this error an...

  • Question

Task: Creating the iTunes Discovery Pattern (Part 1) is not complete

I followed the steps listed in the task to perform Quick Discovery, but the task did not complete.Please tell me the cause.iTunes does not appear in the ECC queue. https://learning.servicenow.com/lxp/ja/pages/learning-course?id=learning_course&course...

  • Question

Manual Approval - Without Updating Flow Designer

Hi Community Members,  Kindly, help me solve below scenario: Scenario: We have an RITM/ Change where approvals have already been triggered for certain people. Now,  we want to add additional approvers  or update existing  approvers. Solution: 1. I tr...

  • Question
  • Architect
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