Will we be able to arrange the order of cards in Kanban , and what are the filters in Relationships?

Marlon Dale
Kilo Sage

yesterday

1. Will we be able to drag and drop like VTB cards to organize them vertically meaning drag one card above another one, or below one in the same vertical lane?

2. In the Relationships tab, what are the filters applied to Pre-requisite, Dependent, and Related when it searches for Tasks?

 

 

Screenshot 2026-07-09 134921.png

 

 

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Sunil B N
ServiceNow Employee

3 hours ago

Hi @Marlon Dale ,

 

1. Unfortunately, Kanban cards reordering is not possible (Reasoning behind that: We maintain global ranking for all tasks. But when they are in different lanes, if we change the rank, what you would end up seeing in list could be different from what you had before..

Example: in List order -  A, B, C, D, E, F, G.

Kanban
lane1 order: A, D,E, F
lane2 oder: B, C, G
lets assume G was moved to the top.
New lane 2 order: G, B, C
list oder will be : A, G, B, C, D, E, F -> is this expected behaviour?
Let me know your thoughts on our reasoning here.  

2. We search based on the short description of task. (We know its not sufficient! Apologies for that.) You will be able to search with Number too with Aug 2026 release version. 

Let me know if you have further questions.

Best Regards,
Sunil B N

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