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Introducing The conversational AI Service Desk Build automations using plain language. Resolve employee requests in Slack, Microsoft Teams, and email. Stand Flow up in a day. Deliver value from day one. Explore Flow What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Valuing Conflict — w/ Liane Davey (APAC) Hosted by jasminecole 9 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Valuing Conflict — w/ Liane Davey (AMS) Hosted by jasminecole 9 Oct, 2026 09:00 AM PDT Event Details In person Cybertech Europe 2026 Hosted by ShaunaV 12 Oct–14 Oct, 2026 11:00 PM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Incident Management (EMEA) Hosted by ServiceNow 13 Oct, 2026 02:00 AM PDT Event Details In person ServiceNow Nexus | Security and Risk 2026 Hosted by ShaunaV 13 Oct–15 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy - Meet SmartDocs Redaction Agent & Doc to Voice Hosted by ServiceNow 13 Oct, 2026 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Q4 Nashville SNUG - IN PLANNING

Hello, everyone! I can't begin to say how excited I am to be in a position that allows me to step back in as the SNUG lead here in Nashville! I can't wait to see some familiar faces again! I just finished the first planning call for the Nashville Ser...

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  • Nashville SNUG

Multiple Approver Issue in Flow Designer

We have a requirement to build a Flow in ServiceNow that requires approvals from three different groups (Group A, Group B, and Group C).The requirement is that one person from each group must approve or reject before the Flow can proceed to the next ...

  • Question

PPM - Planning Console performance issues

On Utah release.We have an intermittent issue with a specific project that has external dependencies while on the Planning Console.If we try to change the duration of Project Tasks or add/remove Project Tasks, the system takes a while to update, if a...

  • Question

AI Search on Service Portal

We have AI Search enabled on the service portal (non-otto). Is there a table where what user types into the search is logged?

  • Question

Resolved! Does "incident" ticket creation in ServiceNow a "service catalog element" ?

Hello,I am following an e-learning on ServiceNow and was reading the "Service catalog" section.I learnt that you cas define and design a new service called service element or a groupe of services bundeled together in the service catalog and define fo...

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Last chance to register: World Forum London, 20 October

Registration closes soon, so if you haven’t signed up yet, now’s the time. World Forum London returns to the Excel on Tuesday 20 October, and we’d love to see you there.   The agenda is built around your work, from autonomous IT and security to CRM a...

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  • In Person

Last chance to register: World Forum London, 20 October

Registration closes soon, so if you haven’t signed up yet, now’s the time. World Forum London returns to the Excel on Tuesday 20 October, and we’d love to see you there. The agenda is built around your work, from autonomous IT and security to CRM and...

  • Event
  • In Person
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