ServiceNow Community

Resolved! Query on SNMP OIDs in Classification phase

When I execute discovery for a network device, in the input payload I see something like this:SNMP - Classify:253 OIDsSNMP - Classify:320 OIDsSNMP - Classify:1121 OIDs What does those numbers actually indicate?Is there anywhere that we can see all t...

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AMB Client Disconnected after connecting

Hi, Please find the Below Screen shot and let me know the solution for this repeated issue, which is AMB Client Disconnected after connecting.

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Dependency Map in EA Workspace not showing relationships (only the CI appears)

Hello everyone, I’m facing an issue with the Dependency Map in EA Workspace.When I access a Business Application (e.g., Adobe SIGN) via the classic list view, I can see all related items, and the Dependency View displays the correct relationships. Ho...

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Enable 3DES deprecation for Password2 Fields

Hi everyone,We need to enable the deprecation of 3DES in our instance. As part of this, I selected "Triple DES Usages in Password2 Fields" in the Suites record from the Checks related list. After running the scan, It showed records where 3DES is stil...

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How RITM getting attached to ReQ

Hi,Once Request approved the RITM getting attached automatically. What is OOB workflow or script doing these functions. Can anyone let me know.

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How to make editable dot walked field

Hi, I created one field "x" on alm_asset table. This field I brought in to the work order task table using dot walking of asset reference table. Now this "asset.u_x" field is not editable expect admin. I tried with ACL of alm_asset table, still not w...

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UI Action to display document template in related list of Incident

Hello developers, I need to create a UI Action button on form. When I clicked , it should display a list of records from Document Table(ds_document). I am not sure which is the best way to do this. Can someone guide me on the recommended approach? Th...

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I want to write the dynamic filter

In the incident table I created one field "PR" reference to the Problem table. And in the problem table already one company code filed is available. In the Core Company table also I have created one company code field. Now in the module for incident ...

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How to add the message on the particular page of portal

Hi, I created one Announcement for show the info message as in red colour in the employee center portal. it's visible at the top of entire portal. But I want to make it only visible for particular catalog item page. How can we achieve it, can someone...

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Relationship in CSM Module

Hi, In CSM/PSDS module, how are we handing parental relationship information ?Is there a more effective or standardized way to store parental information (such as father and mother names) for a household member given that these are simple string fiel...

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Regarding Business Portal needed in CSM Lab instance

Hi everyone, I need some help from community for fixing business portal issue. I try to find in lab instance for solving my problem in lab work 2.3 Activate Business Portal of CSM essential first course. If you don't mind please let me know how to fi...

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Agent App - Configuration of cmdb

Hi,The incident form in the agent mobile app has the Configuration item field. Below attached image is the configuration of the Configuration item field, source table is incident, source field is cmdb_ci and the target table is cmdb_ci. The standard ...

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About SAM integration with other platforms

Hello community,I was assigned a task of integrating zoho crm and atlassian platform with servicenow's software asset management and manage the licenses of that platform. So can anyone guide me how to achieve this. I already have SAM pro plugin as we...

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Coalesc script on Integration Hub Import

Hi All I have just set up the Intune Spoke and I am now using the capability of the Integration Hub Import to automatically pull data from Intune on a schedule. I need to create a Transform script to stop the same device being added every time the sc...

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How to add the hyperlink in the portal

Hi,I written one script include and call that into client script to show the field msg. In that message box itself I have to add the hyperlink of url. That url is stored in the one field called "contactlink". How to add the hyperlink in the client t...

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