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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online DoD AI Now Assist Workshop - AI for Defense Hosted by HollyHorton 18 Sep, 2025 11:30 AM PDT Event Details Online DoD AI Now Assist Workshop - AI for Defense Hosted by HollyHorton 18 Sep, 2025 11:30 AM PDT Event Details Online Join us at the ServiceNow Share and Showcase reception following the Chicago World Forum! Hosted by tracyo_brien 18 Sep, 2025 03:00 PM PDT Event Details Online Learning Lab: Defend & Respond with Agentic AI: Managing Cyber & AI Risks in Action Hosted by Megan Le 22 Sep, 2025 05:00 AM PDT Event Details Online ServiceNow Summit Washington DC Hosted by HollyHorton 22 Sep–23 Sep, 2025 05:30 AM PDT Event Details Online ServiceNow Summit Washington DC Hosted by HollyHorton 22 Sep–23 Sep, 2025 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Service now' ITSM

Hai All can anyone explain below questions with scenarios.1.What is recursive business rule execution in service now 2. What are HTTP methods.3. What is foreign insert in service now' 4.what is coalencing.5.why we need mid servers.

  • Question

knowledge articles and NowAssist generative AI

Hello. We have been working to update knowledge articles to work with NowAssist in accordance with what was recommended here: https://www.servicenow.com/community/knowledge-management-articles/best-practices-to-use-your-knowledge-articles-with-now-as...

  • Question

Resolved! Servicenow upgrade strategy

HI All, Can someone please share/suggest the what is the best strategy for version upgrade in servicenow ? ( from Xanadu to Zurich)

  • Question

Integrate ServiceNow with Microsoft 365 : A step by step guide!

Integrate ServiceNow with Microsoft 365 : A step by step guide!     NOTE: Installing these plugins will enable Employee Center on Microsoft Teams.  Microsoft integration plugins are not available on Personal Developer Instance (PDI).Optional: Watch...

  • Article

Remove a technician from Walkup Kiosk

We have implemented Walkup and have been running it for a couple weeks and ran into an issue where a technician didn't log out at the end of the night and was on PTO the rest of the week. How do you remove a technician from a Kiosk? We tried de-activ...

  • Question

Resolved! Email Notification

I have a user part of an assignment group, but when a ticket is assigned to the group that user belongs to, that user doesn't receive a notification.  When I check the email log this is what I see:  What does that mean? Can someone help me with this ...

  • Question

Resolved! Dot walking in platform analytics

Hi I'm having issues with dot walking in platform analytics for "List - Simple". My issue when adding these fixed filters for table X:Configuration Item.Life Cycle Stage is OperationalConfiguration Item.Life Cycle Stage Status is In Use These will ch...

  • Question

Prototyping experiences with Figma

[video]   Background ServiceNow's product design organization – known as the Experience Team (EX) – uses Figma as the primary design tool to create wireframes and prototypes of the screens that become our products with each release. To support the 50...

  • Article
  • Figma
  • Guides

Resolved! Locate All Flows Using a Ask For Approval

Hello all!I'm gearing up to edit all my Flows that include the action "Ask for Approval" and am wondering if there is an easy way to locate all Flows that contain it. I want to make sure that I don't miss anything, but with a decent sized catalog it'...

  • Question
  • flow designer
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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