Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
942106members
2924922posts
Get ready for Knowledge 2026. Register by December 31 to save $400 on a full-conference pass. Save $400
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: What’s new for IRM and Common Core in the Q4 Store release Hosted by Lolita Honkpo 9 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Security Academy Hosted by Lolita Honkpo 9 Dec, 2025 08:00 AM PST Event Details Online Ignite the Future: ServiceNow University Events Year-End Celebration (EMEA Friendly) Hosted by madisonsexton 9 Dec, 2025 08:00 AM PST Event Details Online Live Webinar | Demystifying AI agents for HR: What HR leaders need to know Hosted by Sandra Robles 9 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 9 Dec, 2025 08:30 AM PST Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 9 Dec, 2025 08:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

SAMP Workspace

Hello all, In the SAM Workspace, there seems to be many fixed filters which I am unable to change.  For some reason in the Success Portal, Under my Open activities, there is a fixed fitler for Active=true (which makes perfect sense) but there is also...

  • Question

CPQ Certification

I've been through what appears to be most of the material on CPQ/Logik available in the training community. I'm wondering if there's a certification path or deeper dive training available or being planned.  I'm from old school BigMachines quoting and...

  • Question

Resolved! Show or Hide

I have 5 business area on when user select on of them specific variable will be display with their own choice.Example business area = a1,a2,a3,a4,a5for all of them we have separate  type of request with own choices how do i configure show or hide it....

  • Question

Unified experience from Genesys

Hi all, Has anyone had the chance to test this with Servicenow ITSM/MSPs and not only on CSM?Will the App/integrations also work, or they only work on CSM?Thanks! 

  • Question

Hide a report on basis of a function

Does anyone know how to hide a report based on specific user criteria? I need to restrict visibility for users who are contractors and who are not the project manager of the project. I’ve already implemented the logic in a function—now I just need gu...

  • Question

Urgent: Want to Add a new component side panel

Hi Team, Request your help in adding a new component side panel just like Record Information to display the Location field (present on the form) data in CSM Workspace. Thanks in Advance.

  • Question

Resolved! Auto populating category and subcategory in cmdb_ci

Hello team,I wanted to learn how category and subcategory is auto populating in cmdb_ci records....can someone please help me out?When i checked in dictionary of those attributes then i found it as "Use dynamic value" was checked as "true" and under ...

  • Question

Resolved! unable to access a course

When I try to access a course (https://learning.servicenow.com/lxp/en/it-operations-management/configuration-management-database-cmdb?id=learning_course_prev&course_id=c03ca22847ec66547faa0415f16d43f4), I receive this message. You are not authenticat...

  • Question

Resolved! CMDB Governance model

Hi,We just migrated to ServiceNow OOTB instance in our organization and the initial discovery and CI population is almost done.To support the ongoing CMDB maintenance activites, we are thinking to implement a Service request form which users can subm...

  • Question
View More
Announcements

Unlock our biggest savings of the year! Register anytime before Dec. 31, 2025 and save $400 on your ticket to Knowledge and CreatorCon 2026.

Register Now