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Approval status is setting to Approved if the form have flow designer have 2 level of approvals

Hi , I have observed one interesting issue I have two catalog forms one form having workflow and another have flow designer back end if they have 2 level of approvals. Form having wokrflow it setting the Approval status to Approved after 2 apporvals ...

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Flow that automates adding/removing group type to a user group after Request from Catalog Item

Hi all, i need some help. We have a catalog item for users to request if they want to add or remove group types like itil etc. The user puts the information in variables and after that i call them in the flow.And how can i change the group type? If ...

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Replace REQ with RITM link when creating Request from Incident in Service Operations Workspace

Hi All,I am working on Incident → Request integration in Service Operations Workspace.Currently, when we use the Create Request option from an Incident, the confirmation page and the Incident record show the Request (REQ) number and link.Example: Aft...

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Parallel Group Approvals from List Collector in Flow Designer Not Working

Hi everyone,I'm working on a Service Catalog flow in Flow Designer triggered by a Requested Item (sc_req_item). Here i want to get the parallel approavls from the approval groups .I have a List Collector variable called related_services that stores m...

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Looking for ServiceNow Professionals who is open for remote part time position

I am looking for ServiceNow professional in Europe or Middle East with at least 7 years of experience with either ITSM, CSM, ITAM, FSM, ITOM module. Let me know your availability to do a video call with me. Please send me an updated resume at chernan...

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Unable to create milestone for Project records

When I was browsing to explore functions in SPW I found that I can not create milestones for Projects only for Demands. Every project I opened have this specific warning info. How can I create milestone for projects ? Am I missing something in PPM si...

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Setting up your first PDI

I remember setting up my first PDI and losing my marbles until finding out I needed to update my User Role to Admin for what I needed. I've known far too many others that have gone through the same experience. Sharing some instructions for your first...

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Legend on Reports in Performance Analytics

As you can see, we have two reports on Incident, on the one the legend on the bottom is not visible,. on the other it is, even if on both report the legend is turned off. What the heck I'm doing wrong?

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Need to bulk import Knowledge Articles

Hi All, I need to bulk import Knowledge Articles along with their associated attachments and images. Using an Excel file, I can import the articles, but I’m not sure if the attachments/images will be included. Please let me know how I can achieve thi...

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Global Search with a custom string field and Short description to retrieve the associated record.

I have a custom table named "Legal Task". When I search with custom string field 'XYZ' /short description fields in global search, it should display and able to access the Legal Task record associated with these fields. Few articles suggest , need t...

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Step 5-Create iTunes Discovery Pattern (Part 2)- Discovery Fundamentals- Module 9

I need help with step 5 of the discovery Application pattern taski.e. Set Version into the version field. I selected the 'Set parameter value' as shown below: I am not sure what I am doing wrong, kindly assist, thanks

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mapping of choices to the OOTB field

Hi , I have a custom field called u_category with the custom choices, and I want to map that field choices on another instance to the OOTB field called category with its custom choices .. same with sub_category as wellhow to do it ?can anyone please...

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EA Workspace Visualiazation Shape imports/packages

Hi, are there any imports regarding shape sets to extend the shapes for modelling/visualization in the EA Workspace available?Or has somebody already experience regarding importing shapes? Thanks for any input!

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Summary Artigos/Posts publicados nas redes Setembro 2025

Resumo: Navegando no Mar de Recursos Técnicos do ServiceNow — Artigos, Blogs, Vídeos e Podcasts em Destaque Minha jornada no ServiceNow começou lá por 2017-2018 e, desde o primeiro momento, fiquei profundamente impressionado com a comunidade. A vas...

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ServiceNow alternative to Xmatters

Do we have a OOTB solutions in ServiceNow for paging, on call scheduling as an alternative to Xmatters ?

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