ServiceNow Community

ServiceNow to DevOps work item creation

Hello Team, Is any one worked on ServiceNow to DevOps work item creation via Azure DevOps Boards connetor ? Please help me how to start. I have personal token key, user ID from Azure DevOps. ThanksAB

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Auto Populate user's email on catalog item field

I’m creating a Service Catalog item and I have a variable to capture the requester’s email. How can I automatically populate this variable with the logged-in user’s email when the form loads?

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Set time to midnight

I am trying to set default time to 12am (i.e. midnight in client script). The field is type Date/Time.

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How to send notification reminder before 30days, 14 days and 7 days for incident

How to send notification reminder before 30days, 14 days and 7 days for incidentIn incident has expiry date I want send reminder before 30 days 1 st reminder 15 days 2 nd reminder 7 days 3 rd reminder.

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CSA certification is invalidated and expired When I gave exam in test centre

I had given my exam on 22nd january from a registered Kryterion centre and I passed my exam, But on 13th march My certification had been invalidated due to some issue Below is their response,I am not able to understand what is the reason behind this,...

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Compare date fields.

I have one date field on “dmn_demand” table and other on “dmn_demand_task” table.The field “Planned Start Date” on Demand table should not be after “Due date” on Demand Task table.

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Does a report exist that will show me the percentage of use for an assigned role?

Does a report exist that will show me the percentage of use for an assigned role? For example, my CIO needs to see a report that will show how often a role is used by the individual it is assigned to. Is there a report that does that?

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Item de Catálogo - ITSM/CSM

Boa tarde, tudo bem? Gostaria de solicitar a grandiosa ajuda de todos da comunidade. Identificamos que temos 3, 4 (em alguns casos até mais) catálogos para tratar do mesmo assunto, causando confusão absurda para os usuários e até mesmo resolvedores, ...

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What is the best method of reporting MoM / YoY results for custom business application fields?

My team has a number of metrics based on custom business application fields that we report on monthly using Tableau because of calculations required to arrive at those metrics. Now we are being asked to also look at those metrics MoM and YoY. We requ...

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Resolved! How to Call Third Party REST API Integrations in ServiceNow Using GlideAjax & Script Includes

Integrating REST APIs in ServiceNow can be challenging, especially when dealing with multiple external systems. Without a structured approach, things can quickly become messy, making it difficult to debug and maintain.Let’s walk through a scalable an...

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Looking for ServiceNow Professionals who is open for part time position

I am looking for ServiceNow professional in Europe or Middle East with at least 7 years of experience with either ITSM, CSM, ITAM, FSM, ITOM module. Let me know your availability to do a video call with me. Please send me an updated resume at chernan...

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Azure DevOps Integration to Project Management.

We have a requirement in which our Azure DevOps is supposed to be linked to our Service Portfolio Management. We have been using Service Portfolio Management for quite some time while using Azure DevOps but those processes were running in parallel b...

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Use AT to validate a choice is NOT in a list

Hello,I have a use case for the Assigned to field where it is filtered based on several criteria. I would like to create an ATF Test to validate that the invalid options are not in the list. There does not seem to be an assert type associated with ...

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Resolved! Fix script to delete the Cloud Service Account Ci's from the DynamoDB table but it is not deleting

To reduce the ITOM License consumption, customer has asked to delete the AWS Sandbox Cloud Service Account CI's from the DynamoDB table but we are not able to delete any record. PFB code created for this and help us if any modification is needed. Cod...

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Attachment on a form in custom application does not get saved once submit is clicked.

Hello Community folks, I'm experiencing an issue while filling a form in custom application. When a user attaches a file to the custom form and submits it, the attachment is not being saved or associated with the record.This issue is related to UI Ex...

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