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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Strategic Portfolio Management Workshop Hosted by Mayleen Fitzcha 6 Nov, 2025 06:00 AM PST Event Details Online REGISTER NOW: 11/6 Kentucky SNUG | Lexington, KY Hosted by Karen Canavan 6 Nov, 2025 06:00 AM PST Event Details Online REMINDER to register for the 2025 Minnesota SNUG - November 6th! Hosted by Melissa Romolto 6 Nov, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Accelerate ITOM success: Deploy new capabilities with guidance from ServiceNow Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: CRM AI Academy - Delivering Proven AI Business Value Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Encoded query for exactly 60 days and 90 days

Hi all, I've trying to set up a scheduled job that runs daily and identifies records exactly 60 days old and 90 old to notify the user to update. I initially used encoded query active=true^sys_updated_onRELATIVELT@dayofweek@ago@60 and the same for 90...

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Register TODAY for the 2025 Minnesota SNUG!

Hello SNUG Members!   We're excited to launch our next in-person Minnesota SNUG, on November 6th, 2025 in Eagan, MN!   This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peer...

  • Question

Personalize project summary email

Hey Team,What is the best way to personalize the project summary email? I have a business case to use enterprise branding, so I'd like to use the existing template and replace the OOB images with the company logo. Cheers,Cam ^..^

  • Question

Resolved! Request for approvals from a catalog containing a List collector of servers

Hello community members,I was able to find some hints to this problem, but nothing specific in these forums.I have created a catalog item which has a List collector pointing to the CMDB_CI_Servers table which allows the end users to select multiple s...

  • Question

Reporting - Show Users with multiple Computers associated to them

I would like to produce a report that shows only Users and the Computers assigned to those Users where there are more than 1 of the same Model ID (for example: John Doe has 2x Lenovo ThinkPad L14 laptops, Jane Doe has 3x iPhone 16e devices; I do not ...

  • Question

Resolved! Catalog Item Reference Variable to Custom Table

Hello, I created a custom table for holding variable data and gave snc_internal read access to the table.  I set variable1 field to display is true.   On the catalog item is a reference variable to the table I have no qualifier on it.  When I imperso...

  • Question

report number of case in each status by month

Hello,I have the following requirement:I need to create a column report that shows, for each month, the number of cases that were in each status during that month. Specifically:Number of cases in Open status each monthNumber of cases in Closed status...

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Resolved! Flow Designer - Ask for Approval from field by dot walk

Hello Experts, I am stuck at this point to select Approver from a table .i have a variable which points to custom Table = u_warehouse Table = u_warehouse has another field = 'WH Manager'.In request we need the approval to go to 'WH Manager'' against ...

  • Question

How to Configure Auto-Redirect for Multiple Identity Providers

Hi Community,Previously, we had one Identity Provider (IdP) configured for SSO, which was working as expected. Now, we have added a new Identity Provider to our ServiceNow instance. We want to implement automatic redirection so that users are sent to...

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Resolved! How to create Approval on custom table using Flow Designer

Hi Team, I have a requirement wherein I have to create approval for a record created on custom table . This custom table does not extend task table. Can you tell how to achieve this using Flow Designer?  

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SSH Credential Requirements for Network Gear

Hello,  For Unix machines, I see that root permissions are a requirement for privileged commands during the Discovery process.   However, our company has some red tape around root privilege for SSH authentication company-wide.  I am curious and have ...

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