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The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
Brazil release One Al experience. Autonomous work by design. Miss the Brazil release broadcast? It’s on demand. Watch Event Replay What`s New Popular Posts More The latest in Community Posted by jordancbaron The CreatorCon 2027 Call for Content is Open! The CreatorCon 2027 Call for Content is Open for Business! Hey there, ServiceNow Co... Read More Posted by Oluyinkaoginni Activate, Deploy, and Trust Your Agentic AI: Join Two Live Workshops Ready to get started w... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Auckland SNUG November 2026 Hosted by craigwall 10 Nov, 2026 07:00 PM PST Event Details In person SNUG Denmark hosted by Kamstrup Hosted by Tommy SV 11 Nov, 2026 12:30 AM PST Event Details Online Armis Centrix™ v26.4 Product Release Webinar Hosted by ShaunaV 12 Nov, 2026 08:00 AM PST Event Details In person November 12 Webinar: Enhancing the Cyber Resiliency of Current Defense Manufacturing Plants Hosted by WhitleyT 12 Nov, 2026 10:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (APAC) Hosted by jasminecole 13 Nov, 2026 03:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (AMS) Hosted by jasminecole 13 Nov, 2026 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Flow desiginer is not triggering after adding in catalog item form flow field

I configured the Service Catalog as the trigger condition for the flow. However, the flow is not triggering when a request is submitted, and no Flow Context is being created for the RITM. When I test the flow directly from Flow Designer, it executes ...

  • Question
  • Request Management
  • Service Catalog

Looking for Best Approach to Enable Customer Portal in ServiceNow

Hi Community,I’ve been working on setting up an end-to-end customer flow in ServiceNow. So far, I have completed:Raise a Lead – Captured customer interest (via CRM integration).Generate a Quote – Integrated with external quoting tools.Complete an Ord...

  • Question

Best way to create a second RITM from an existing Catalog Item flow?

Hi everyone, I currently have one Catalog Item/form with an existing flow, and I want the main RITM to continue following its current fulfillment process.However, based on certain variables selected on the form, I also need to create a separate RITM ...

  • Question

Resolved! Disable "NowAssist needs your input" notifications

Hello! We've recently started getting notifications (bell icon on the UI) stating "NowAssist needs your input". We currently don't have anything beyond a couple Creator licenses and I've turned off everything I can find, and yet they appear. They are...

  • Question

Users issue in Servicenow Environments

Hello, We have integrations with Azure for user data. But the issue is we have different sysid's in different environments for user records and its creating problems during code migrations too. Now we are planning to clone lower environments. What's ...

  • Question

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

  • Article
  • AI Search
  • Best Practices
  • KCS
  • Now Assist

Alumni portal capability and Employee Documents

Hello,Asking here, as we havent figured out it based on the documentation.Is it possible for an alumni (ex-empoyee) to access their employee documentation within the Alumni portal? thanks

  • Question

Never Extend from the Task Table for Your Custom Scoped Application UNLESS...

TL;DR  Direct task table extension inherits 16 (Zurich release) ITIL role-specific field-level ACLs that create unexpected security constraints for non-ITSM user populationsThese inherited ACLs remain invisible during development because developers o...

  • Question
  • App Engine Studio
  • Custom Tables
  • Scoped App Development
  • Servicenow Development

2027 Arkansas SNUG

Since we were not able to meet during 2026, how do we plan differently for 2027? I would like to be part of the group to drive success. I am currently in Little Rock.

  • Question

ServiceNow Exchange: ITOM Academy – What's New for ITOM for Q3 2026

    Welcome to the November 2026 edition of the ITOM Academy!     In this session, you will learn about all the new features released in Q3 of 2026 for ITOM Visibility and Learning Enhanced Automation Platform (LEAP).  During the session, you'll be ...

  • Event
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