difference between form layout and form design in servicenow
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‎01-26-2021 05:38 PM
difference between form layout and form design in servicenow

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‎01-26-2021 05:43 PM
Form layout is a quick way to add or move existing fields on a form. You can create fields, but your options are much more limited.
Form Designer gives you the ability to create complex fields with options as well as create sections while organizing and arranging fields.
I hope this helps!
If this was helpful or correct, please be kind and remember to click appropriately!
Michael Jones - Proud member of the CloudPires team!
Michael D. Jones
Proud member of the GlideFast Consulting Team!
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‎01-26-2021 07:56 PM
Both serve the similar purpose.
Form Design: You can visually see how the fields will look on the form, drag and drop.
Form Layout: Pretty much similar thing you can do by using splits and quite simple and faster in response. Form design will not work the same in all scenarios and a painful experience while drag and dropping. Also you can create new variables right from there in form layout.

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‎01-26-2021 08:06 PM
Some Helpful Links
https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/form-administration/concept/configure-form-layout.html
https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/form-administration/concept/c_FormDesign.html#c_FormDesign
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‎08-05-2024 01:08 AM
In Form Designer you cannot do Dot Walking to reference fields.
In Form Layout you can add splits easily
I would suggest the new Form Builder which is combination of Layout and Designer and is easy to use