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The ServiceNow MVP Class of 2026Introducing the 2026 ServiceNow MVPsThe 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community!Meet the MVPs!What`s NewPopular PostsMoreThe latest in CommunityPosted by Juergen LindnerIntroducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works.Today, AI finally cloc...Read MorePosted by jordancbaronWant to win a trip to K26? Lift Off to Knowledge Has Launched!Lift Off to Knowledge ...Read MorePosted by jordancbaronSave $200 on Your Knowledge + CreatorCon 2026 TicketHey, Community! Knowledge + CreatorCon 2026 is coming ...Read MorePosted by jordancbaronWhy ServiceNow's Government Forum 2026 Should Be on Your CalendarIf you work in governm...Read MorePosted by Pooja Gupta1Announcing the 2026 Best Employee Experience Contest 🚀The 2026 Best Employee Experience Contest Website is N...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by seanreganAI Experience by ServiceNow- the future of enterprise work with AI as the interfaceHow many companies are...Read MorePosted by Mike ScullyKickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide-Kickstart Your Service...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsIts_AzarSpecialistStop Blaming Performance — Start Fixing Your Business RulesLet’s talk about somet...Read MoreIts_AzarSpecialistnow assist greyed outIm not able to interact with now assist, its greyed out Read MoreIts_AzarSpecialistVirtual agent chat to display agent topicsHi all, i have created an aagent in agent studio, and i want to use that
in virtual...Read MorePrasanna_PatilSpecialistHow to capture encrpted data on incident for non itil userHello Team, We have bu...Read Moreprerna_shSpecialistVirtual Agent Custom TopicHello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistIntroducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.Hello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistUnderstanding Field Styling in ServiceNow: Forms vs ListsField styling in Servi...Read MoreIts_AzarSpecialistBefore Your ServiceNow Certification Expires: Read ThisWhat Is the ServiceNow Certification Maintenance Progr...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineOffice Hours with Frances Frei -- What to Do About an Empathy Wobble (APAC)Hosted by jasminecole27 Feb, 202603:00 AM PSTEvent DetailsOnlineOffice Hours with Frances Frei -- What to Do About an Empathy WobbleHosted by jasminecole27 Feb, 202609:00 AM PSTEvent DetailsOnlineUnlock Value with AI Driven CMDB Data FoundationsHosted by Carrie Lea2 Mar, 202607:30 AM PSTEvent DetailsOnlineUnlock Value with AI Driven CMDB Data FoundationsHosted by Carrie Lea2 Mar, 202607:30 AM PSTEvent DetailsOnlineUnlock Value with AI Driven CMDB Data FoundationsHosted by Carrie Lea2 Mar, 202607:30 AM PSTEvent DetailsOnlineUnlock Value with AI Driven CMDB Data FoundationsHosted by Carrie Lea2 Mar, 202607:30 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
I want to send some reports using Scheduled Reports, but the sysauto_report table doesn't allow to set a specific email address for the "From" It uses the defined email account for the instance.I know how to change it for normal notifications, but I ...
TL;DR: Don't modify the existing sample playbooks; there is a bug in the existing code that will require fixing, so even if you know how to clone playbooks read to the end. Do not modify the out of the box ReleaseOps Playbooks! Like fancy towels or...
We have a report on knowledge article views but is there a way to filter by date range or date on when the views were created: OOB, its for all time and its not really useful. So how do we filter on views of knowledge articles by date?
Summary I'm writing this article to talk about some of the performance implications of Database Views. I've posted a video at https://youtu.be/ygy50Pxn3wk?si=l7dI3apveDtZTcln. What are Database Views? Real quick - in ServiceNow, the concept of a...
Hi Community, We are implementing SAMPro and are struggling with how to get our entitlements loaded into ServiceNow when we cannot match up to the Publisher Part Numbers. I created a Software Entitlement and mapped to one of the publisher part numb...
Question about Now Assist in Virtual Agent.In an LLM Topic, I want to take the user’s free-text question (captured via the LLM text input) and then execute AI Search based on that text. However:In the LLM Topic canvas, there is no OOTB “AI Search” to...
Tired of building custom tables just for tracking durations or state changes?Discover how ServiceNow’s out-of-the-box Metric Instance Table can help you report on key process durations and trends without custom development. Why Metrics Matter in Se...
I have a question about Now Assist – Email Recommendation in ServiceNow.Documentation indicates that it searches related knowledge to generate email drafts. However, in our instance, generated emails rarely reflect knowledge article content.I would l...
I am having a requirement to show the users in a field named "Developer name". Condition is when "Developer type" field is set to internal then it should display one more field named "Development group" and when user selects the group then only the g...
I have the request to allow users to bulk "accept" incidents from the list view in SOW. I was looking to make it a select option like how the "Assign to me" button is in the drop-down, but I cannot find where I can add it to this list.
If you’ve experimented with AI inside your ServiceNow instance, you’ve probably seen both sides of it. On one hand: powerful natural language responses. On the other: beautifully written answers that still leave the workflow to you. The gap has ne...
I created a custom flow for a Knowledge Base, but I’m facing an issue. When I create the KB article using a template, it throws an error in the flow with the following message in the logs:"Couldn't publish: Journal field 'approval_history' is not val...