ServiceNow Community

UI Actions on workspace

Evening guys I am trying to add some UI actions to our HR Workspace, (custom app but workspace configured works the same in all aspects) I have created the actions and ticked workspace form button and menu and added the script, but it is still not sh...

Question

Help Needed to Track History of "Available" Field in sys_user_grmember Table

Hi Team,I have a query regarding how to track changes to the "available" field in the sys_user_grmember table, specifically:Who enabled or disabled the fieldWhen the change occurred (timestamp)How to view the full history of updatesI created a report...

Question

Resolved! i have added the "Interaction realated record >task" related record but its not visible

Hello all,I have added "Interaction realated record >task" related record in the incident form but its not visible still on the related records if i go to inteaction and click on icreate incident and if one incident gets created then this related rec...

Question

Orchestration Activity - Virtual Machine Snapshot Design

Orchestration using Flow Designer Action:

Article
Service Catalog

Integration -ServiceNow & Sharepoint

i want to the steps of how the integration will be done between servicenow and sharepoint ?Is there any OOB spoke available ?

Question

Parent Change Request Schedule Date Change Not Cascading to Change Tasks – Conflict Issues

Hi All, We’ve noticed a recurring issue in our Change Management process: When the Planned Start Date or Planned End Date is updated on the parent Change Request, the associated Change Tasks do not automatically update to match the new schedule.This ...

Question

Document Template Table field

Just installed Document Templates to instance, upon creating a new PDF template record as sample for testing, there's no value inside "Table" field. Only "--None--." How to add necessary tables here? Just wanted to test

Question

Transform map field value updates need restricting

Hi, I have some issues with a transform map I have created. The transform is being used to update existing records in a table with new data. 1. It lets me update fields with invalid values, eg if a field has a choice list, the transform will add my ...

Question

Resolved! I want to remove the "i" icon from the reference type field in the record producer.

I created a variable in a record producer that references the user table.I only want to share the display value with the user, so I don't want the "i" icon to appear.I tried using "ref_decoration_disabled=true" in the dictionary attribute, but it did...

Question

Grant Program

The Grant Program has been created by following the ServiceNow documentation, and according to the guidance, it should appear in the Grant Management Portal once published. However, despite making several configurations, it’s still not visible.Has an...

Question
Customer Service Management

Query: ServiceNow database footprint management

Hi, I am working on managing our DB footprint. While we are aware of the Database management policies (Archival/table rotation/deletion rules) and are in the middle of implementing them. We are also exploring how to store the ever growing data outsid...

Question
Architect

How do we add reference qualifier for list collector in catalog item.

I have a list collector field in catalog item which is referencing the asset table called u_st_hsm. I have to populate fields on the list collector based on another variable in the catalog item called location_2 . I also need to add another filter f...

Question

Resolved! CSA course for Yokohama

As the CSA exam is currently being taken on Yokohama, how come the CSA course is only available on Xanadu or am I missing something?

Question

Employee Center: Positioning of MFA Popup to let info and warning message appears

I have a requirement:when we open the ESC portal, the MFA (Multi-Factor Authentication) popup appears immediately. Because of this, informational and warning messages are not visible to the user.I want to change the positioning of the MFA popup to re...

Question

DeepL for dynamic translations

I need to make the API connection with DeepL to start using dynamic translations in ServiceNow forms.I am new to ServiceNow Integration, and this is my first task for client.Can anyone please help me out by explaining how it works or please provide m...

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