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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 11 Nov, 2025 05:00 AM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Where does CMR record creation originate from?

I need to make changes to parts of the CMR record creation but cannot find where the "CMR" record is being generated from. Is it in a Flow? if so, which one? Is it in a script include? Does anyone know? I need to be able to change the Assignment Grou...

  • Question

Item Variable Assignment not passing updated value when we go back and select new

I have a select box variable in an order guide and I am passing the value selected to a similar select box which has same values in a catalog item via Item Variable Assignment. It works well when we do not change it, but do not work when we go back c...

  • Question

How to call a global script include from now-sdk?

 Hi now-sdk community, I struggle to complete the following task: calling a global script include from my now-sdk scopped application. When the following snippet runs well in a bg script (executed from my application scope): var test = new global.inb...

  • Question

Not Receiving OTP mails while trying to login into my SNU account

@Sunil2021 , @Jim Poisson  I am having issues to login to ServiceNow University, I am not receiving the OTP emails (previoulsy I received) but suddenly I stop receiving it. I have tried also the chat bot to solve the issue but I am given the response...

  • Question

Save Catalog Items as draft

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   Turning the Release Testing Preview (RTP) Release Notes for the Washington DC release inside out, there was a wow moment... "Let your catalog item requesters...

  • Article

CMDB/Discovery: Dell iDRAC CI Missing Host Reference Field

Hello Community,We are experiencing a critical data gap in our CMDB where many discovered Dell iDRAC CIs are missing the Host field value, which is a reference field pointing to the cmdb_ci_computer table). This is severely impacting our xyz team's a...

  • Question

Learning AI

How can I enable AI plugins in a PDI? Please share required plugins for AI Agent Studio

  • Question

Now You Know: Employee Workflows Newsletter (November 2025)

  New & Noteworthy Introducing Autonomous HR with AI Agents At the Gartner HR Symposium ServiceNow introduced the future of HR Service Delivery with Autonomous HR powered by deeply intelligent and context-aware AI Agents that go beyond simple Q&A. Le...

  • blog
  • Case and Knowledge Management
  • Employee Service Center
  • Human Resources Service Delivery

Resolved! Help Broke Something - Gotta Fix

So was working with service desk staff and they asked for a custom field on the Catalog Task form where if their group is the assignment group they can have another "assignment" type of service levels. While we got that to work, the problem is it bro...

  • Question

Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12

  The Build with Build Agent Challenge is entering its fourth year, starting on November 12th, and it's your chance to put ServiceNow's most innovative AI development tool to the test!   Use this video to understand how the challenge works, and be s...

  • blog

Related Lists on the HR Profile table

In my PDI, when I look at an HR Profile, there are related lists at the bottom of the form.I can find all but 2 of them on the Relationships table or the sys_m2m table.Can anyone tell me how these are created?The 2 I am referring to have the labels '...

  • Question

How to remove Ok/Cancel button in DatePicker?

Hi, I cannot find a way to remove "Cancel" and "Ok" buttons from my form Datepicker.I see that in UI Builder component it is possible to remove those by deselecting "Show default footer actions":But when editing form datepicker in FormBuilder I do no...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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