SAM- Publisher shows as unpublished even after having required entitlements.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
software asset workspace -> under License Usage -> Publisher shows as unpublished.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
All of the entitlements are in Use and post reconciliation, the publisher still shows as unpublished.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Software entitlement needs to publish.
Refer : Missing publisher in Software Asset Management workspace
Missing Publisher in reconciliation
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
As said earlier, the entitlements are published and are in use state.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Hi @supriya pratapa ,
I presume that the system property "com.snc.samp.manage.published.products" is set to true.
And the publisher has at least one product under published product in workspace> license operations > SAM Implementation > published products.
is that correct?
Regards!