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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by jordancbaron Find Your Community at the Toronto World Forum Toronto, Join us on November 3 On November 3, ServiceNow World Forum lands at the M... Read More Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: CRM AI Academy - AI Agent Advisor for Customer Service Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: SPM Value Journey Session 4 - From Priorities to Delivery Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details In person Federal PQC Readiness: Operational Resilience Against Emerging Threats Hosted by Mayleen Fitzcha 5 Nov, 2026 08:30 AM PST Event Details Online NEW ENGLAND SNUG Live event on November 5th! Register today! Hosted by tracyo_brien 5 Nov, 2026 08:30 AM PST Event Details Online Federal Tech Talk - Readiness Starts in the Field: Modernizing Maintenance and Logistics Hosted by Mayleen Fitzcha 5 Nov, 2026 10:00 AM PST Event Details In person OHL with Frances Frei — Help New Ideas Catch On (APAC) Hosted by jasminecole 6 Nov, 2026 03:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

CSA Question

Q1)When set up with many to many relationships. what is a classic example of a scenario where the tables could have many to many relationships?a) A task can trigger many workflows and workflow can trigger many tasksb) vendors can sell multiple produc...

  • Question

How to setup Delegation option in NowMoblie

Hi Team,  In the Employee Center (EC) Portal, we have the "Manage Request Delegation" option available for all users. Is it possible to add or enable the same functionality in Now Mobile? If yes, could you please share the recommended approach or any...

  • Question

Instance Migration - Remove Global "Create" access

Is there a way to Globally remove user access to "create" a record no matter the table, yet still provide update access to existing records?Can this be achieved without editing each Create ACL in the instance? I have already tried:Global Wildcard "Cr...

  • Question

Our registration as build partner approved - next steps

Our company just got approved as a build partner for ServiceNow. We are building an application on ServiceNow IRM.  Our ServiceNow IRM-certified developers (we already hired) need an instance to start working on our product. How can I get access to a...

  • Question

SOM + CPQ Integration

Hello Experts,I am implementing SOMT (Sales and Order Management System) and have come across integration CPQ with SOM to set up the signing certificate that enables secure communication between ServiceNow and Logik.ai. As i was going through the doc...

  • Question

Premium Chat のご紹介：日本語で質問するだけで、申請・進捗確認・ライブエージェントサポートまでが一つの会話に

ServiceNow Otto for Virtual Agent の Premium Chat は、ポータル上の検索と会話を一つの入口にまとめるチャット体験です。情報を探す、申請する、進捗を確認する、解決しないときに有人のライブエージェントへつなぐ、といった一連の流れを、一つのチャットの中で完結できます。本記事では、主な機能と導入の前提条件をご紹介します。   3つのチャット体験から選べます ServiceNow Otto for Virtual Agent では、ポータルごとに次の3つの体験...

  • Article

GwtMessage is not defined

I get javascript error when running a client script. The client script calls a script include. The code runs and returns all of the data to populate a form. But I get this error when I run it: GwtMessage is not defined. I do not call GwtMessage at an...

  • Question

Conversational AI Integration Between Now Virtual Agent and Slack

Hello community,I'm still working my way through AI and Now Assist but I have a quick question but may require a longer answer. I'm required to do set up an integration with ServiceNow and Slack.The Use Case is Conversational Incident Management, whe...

  • Question
  • AI Search
  • Natural Language Understanding (NLU)
  • Virtual Agent

PDI cannot wake up. It was active last night

I need help waking up m PDI. I used it last night but today(Nov 4) I cannot wake it up.Is there something going on behind the scenes today (Nov 4, 2026) preventing some PDIs from becoming active? It's been offline all day. Need some assistance. Thank...

  • Question

Cancelling Demand Record Best Practice

Hi folks, I'd like to know the best practice for dealing with a demand record that we essentially want to cancel. To us, neither defer nor reject is an appropriate synonym for cancel and have their own uses. I realize we can add an additional state o...

  • Question
  • Demand Management
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