The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
902704members
2887570posts
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow CMDB Data Foundations Workshop Hosted by Brandie 24 Sep, 2025 06:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Fuel AI Agents and Workflows with real-time contextualized data Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for Legal and Contract Operations Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for Legal and Contract Operations Hosted by Lolita Honkpo 24 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ServiceNow and Jira Integration

I am integrating ServiceNow and Jira using OAuth 2.0 authentication. I have successfully configured the integration and granted the necessary permissions in Jira, but I am still getting a 401 - Client must be authenticated to access this resource err...

  • Question

How to convert attachment to Base64 format?

Hi Community,I am working on an integration where the 3rd party system requires ServiceNow attachments to be sent in Base64 format.How to achieve this?Regards,Ritik

  • Question

Advance User Criteria Scripting

// Load the user record from customer_contact table var user = gs.getUserID(); var userGR = new GlideRecord('customer_contact'); userGR.get(user); var parentAccountName = userGR.account.account_parent.name + ''; var targetAccountName = 'Test Super P...

  • Question

Security Data Filters not working for HR Case tables

Hello HRSD community.My organization currently uses Data Filtration to secure some HR Case and HR Tasks records. I have learned that Data Filtration is being deprecated and being replaced with the new "Security Data Filter" functionality: https://www...

  • Question

Hide Worknotes from activity in incident table

Hi, I have a requirement to hide the worknotes field for certain users having a role. now that field is hidded the user can see the worknotes entered in the activities, Is there any way to hide the worknotes in the activities as well.

  • Question

Widget flow in service portal

Hi, Need information about widget restriction in service portal.currently we are having 6 clients , in one of the client portal they requested to build the new widget which should be visible to only one client portal .can we do this requirement in th...

  • Question

Risk Heatmap component-UI builder

Hi All, Im new to UI builder , I have one doubt on how to create heatmap using ui builder The above are the images from the OOTB workspace, For some requirement I need to built the same in some other workspace.But Im not able to find this component i...

  • Question

Restriction on the sys_attachment table

Hi All, We need to block access to certain data for certain internal collaborators (access only to certain ticket types for a predefined list of customer accounts).Overall, we've managed to configure our profiles correctly using ACLs on certain table...

  • Question

Custom Service Portal

Hi, I have created a custom portal, in that custom portal I want to have a search bar. We have a custom table "hac". I want to search the records of the table "hac" with this custom search bar. But it is not working.  Please help me with this. Thanks...

  • Question

For Each Logic In Flow Designer

Hello everyone,I have a field of type List on my Project form that allows selecting multiple managers (users).What I’d like to achieve is:When the project is submitted (or reaches a certain state),An approval request is sent to each manager that was ...

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More