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Community activity

ServiceNow Discovery SQL Instance: SQL Server Express LocalDB

Hello Experts, Our Horizontal Discovery completed successfully, and we look at the Pattern name: MSSql DB On Windows we are noticing that the LOCALDB is now starting to be discovered.  Our SQL Admins are asking us not to discovery these specific Loca...

  • Question
  • Discovery

The array are not Returning values

Hello Team, I was practicing the Array concept in ServiceNow.I have written a script include where it will return the groups , a particular user belongs to.Script:   usergroup: function() {        var arr = [];        var gr = new GlideRecord('sys_us...

  • Question

Resolved! How to carry over category and subcategory from incident to change in related list

Hi, I just wanna say that I am very new to Snow and I'm just getting to know the platform.I got assigned the following task:I would like the category and subcategory of incident to carry over to change records when a change is created from an inciden...

  • Question
  • Change Management
  • Cost Management (ITSM)

Pm_project and planning item sync

I have created a new custom field in pm_project table, customer want this field to be displayed in SPW as well and hence needs to be synced with sn_core_planning_item table or sn_core_planning_project. Is there any way to achive this without writing ...

  • Question

DashBoard

Can we create a custom date filter in reports and can we add to dashboard? Please suggest...  For reference I am snap.

  • Question

Dashboard is not refreshing

Hello All, We have P1 Dashboard to monitor P1 Incident , However looks like its not refreshing in specific interval .Can some one help me what could be the reason ?or how can we fix it ? Much appreciate for your help

  • Question
  • Performance Analytics

Deactivating Notifications

I am deactivating some custom notifications which are not required.I would like to know how to analyse the impact of deactivating them .How to validate the effect with Business rules or any other .

  • Question

reCaptcha with Custom URLs

Hey Community I've been facing some issues with using Custom URLs in combination with Google's reCaptcha. It seems to me like the default site_key (google.captcha.site_key) and secret (google.captcha.secret) do are not registered / maintained to the ...

  • Question
  • Captcha
  • Custom URL
  • Domains
  • google
  • reCaptcha

How to call Script Include or external JS in UI Builder Client Script?

Hi everyone,In UI Builder, I’m trying to run some custom logic in a Client Script when a user inputs Japanese Kanji characters in a form field, and automatically convert them to Hiragana using the external JS library wanakana.js.I have a few question...

  • Question

Resolved! Records are not visible in list view.

Record are not visible in list view if filtered by a custom date type field for sn_bcp_plan table in BCM module. However, if this custom date type field is removed from the result the expected records ends up showing which confirms that users have ac...

  • Question

OLA BREACH issue

I have created one ola on sc_task table and the duration type on the ola is breach on due date.also i have used the 8-6 weekdays excluding holidays in the schedule.now i have created one sc task and it qualified ola conditions and it got attached to ...

  • Question

list of records not visible after filter

Hi Tea,User 1 with admin role : logged in and opened Demand list view i can able to see all the demands user 2 with  out admin role : logged in and opened Demand list view i can able to see all the demands.after i provided filter i m getting no recor...

  • Question
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