Hi, I just wanna say that I am very new to Snow and I'm just getting to know the platform.
I got assigned the following task:
I would like the category and subcategory of incident to carry over to change records when a change is created from an incident record.
In the incident form, I have the change request related list in which I can submit a new change by clicking the New button. This button redirects me to sn_chg_model_ui_landing.do, not to the change_request.do page. How do I manage to carry over the cat and subcat from my incident? I know I can do it via params in the URL:
sysparm_query=^category=categorytest
But it doesn't work when I select the model from the sn_chg_model_ui_landing.do. Any help?
