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What`s New Popular Posts More The latest in Community Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist workspace application menu visibility Is it possible to restrict the visibility of a sys_ux_list to a specific user group... Read More George_1 Specialist workspace application menu list I have a record producer created on problem table how can I add it to workspace lis... Read More Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Hosted by ServiceNow 15 Jul–31 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) Hosted by ServiceNow 15 Jul–31 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in Australia release for Field Sewrvice Management (FSM) Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia release for Telecom Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia release for Asset Management Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia release for Asset Management Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Restrict Personalizing Related List views

Hey all,  back again! I have quick easy question for yas.. Can I restrict a users ability to personalize a related list view displayed on the form? Specifically remove the gear icon so they can't add or remove columns on the list view. Thanks in adva...

  • Question
  • Instance Configuration
  • Scoped App Development
  • Scripting and Coding

IRM Risk Assessment -Questions not visible -

I am not able to see the questions/factor for Inherent and Residual assessments for some Risk Assessments. I can only see the scoring section. I am not able to see Impact and likelihood sections.    

  • Question

CSA exam

Hi I have studied e book and did udemy mock test fro CSA exam. I bought mock test from measure up also but still i  am not having that confidence in clearing the exam my question is do i need to study product documentation also in detail for clearing...

  • Question

Ghost KB articles being created from Incidents

Hi all, I've noticed that KB articles are being created from our resolved incidents and showing up as part of our metrics in our KB dashboard. I am not sure how to stop this from happening, they are being added to a knowledge base we don't have calle...

  • Question

Life Cycle mapping

Hello  I am in the planning stages of implementing Life Cycle mapping given the updated values to align properly with CSDM 5.However, most of the documents seem over simplified. My hunch is that this process is a bit more involved than i can see from...

  • Question

External Access to Experience Pages with PAR Dashboards

External Access to Experience Pages with PAR Dashboards        What’s the Scenario? In some projects, especially in industries like telco, there’s a need to expose dashboard-style visualizations to external users (e.g., users with the snc_external r...

  • Article
  • Reporting

Workday to ServiceNow ITSM integration to generate RITM

Current ScenarioWhat we have  :  Workday, ServiceNow ITSM, Integration Hub, and the HRSD Spoke.Current ProblemOnce a manager completes the onboarding tasks for a new joiner in Workday, they are required to manually go to the ServiceNow Service Portal...

  • Question

Start date /end date functionality in CWM board

I've run into a few issues when adding Stories to the CWM task board. The biggest one is that the Start and End Date fields don't populate in the list view and aren't editable. From what I can tell, rm_story and sn_cwm_task use different fields for t...

  • Question

Resolved! CMDB

Could you please provide assistance for this to identify orphan CI Where all CI status is installed and CI type is not empty and ownedby.active=false.All the CIS which match the above filter condition and where Owned By.Active=False and Owned By.Dorm...

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