Accessibility has always been important. But something has shifted in
the last 18 months. We're seeing it in our conversations with customers,
in the questions coming into our Product Advisory Council...
Beyond requesting an ACR, what should buyers know about a vendor's
accessibility before signing? We pulled together questions worth asking
during procurement: Is your organization committed to conform...
What the Accessibility Product Advisory Council (A11y PAC) Is—and Why It
Matters The Accessibility Product Advisory Council (A11y PAC) plays a
pivotal role in shaping the future of accessibility withi...
As generative AI becomes more deeply embedded in the way we design,
build, and experience technology, the industry is facing an important
question: Can we trust AI models to produce accessible content...
Every day, we see how technology can make a real difference in people’s
lives — especially when it’s accessible to everyone. We know there are
incredible stories across our community about how you, yo...
We’re proud to share that our work on Voice Input for Now Assist has
earned a Netty Award for Best Use of AI for Accessibility — our second
win this year! This recognition highlights the creativity,
c...
Theming and accessibility often go hand-in-hand. Users want to work in a
personalized visual context, and that environment needs to support their
unique visual needs. Theming isn’t just about color pa...
We’re honored to share that ServiceNow and our Accessibility &
Globalization Team have been recognized by the GAAD (Global
Accessibility Awareness Day) Foundation’s GAADY Awards this year! The
GAADYs ...
Navigating the web isn’t always easy—especially if you’re someone who
processes information differently. Whether you're living with dyslexia,
ADHD, autism, or another neurodivergent condition, everyda...
As industry thought leaders suggest: accessibility compliance is the
floor, not the ceiling. At ServiceNow, we strive for “accessibility
beyond compliance,” meaning that every update, feature, and inn...