Harsha Neerchal
ServiceNow Employee
Meet Now Assist for Setup — the new, faster way to get your ServiceNow products up and running
Getting a new ServiceNow product up and running can involve a lot of moving parts: Application Manager, different Guided Setups, product documentation, and more. Now Assist for Setup brings all of that into one place, so you can spend less time figuring out where to go and more time getting things done.
What’s included
 
🏠 Admin Home
A single starting point for everything setup-related. See all your entitled products in one place, check what’s installed and what isn’t, and track progress so you always know where you are and what to do next.
📦 Product Hubs
A dedicated home for each product you own. Each Product Hub combines the product overview, setup resources, and next-best-action guidance so you’re not hunting across menus to find what you need.
Automated installation
Inside each Product Hub, click a button to automatically install all required apps and plugins, apply best-practice default configurations, and generate an update set so you have a clear record of everything that was set up.
🛠️ Configuration Console
A central place to track and complete your configuration post-installation. A visual checklist clearly shows what’s been automated and what still needs your attention.
🤖 Help from Now Assist at every step
While you’re working in Configuration Console, open Now Assist for step-by-step guidance through individual configuration tasks. It handles pre-checks and validation, and every change is tracked with a clear audit log.
Note: Now Assist for Setup currently supports products purchased with the following SKUs.

AI-Native SKUs: IT Service Management Foundation, IT Operations Management Foundation, Core Business Suite Foundation, Enterprise Service Management Foundation

Pro+ SKUs: IT Service Management Pro+, HR Service Delivery Pro+ (automated installation of your Now Assist plugins)
See it in action
This video walks you through the full Now Assist for Setup experience.
 
Ready to get started?
Install Now Assist for Setup from the ServiceNow Store →
Questions? Drop them in the comments below.
Version history
Last update:
2 hours ago
Updated by:
Contributors