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ATF Issue - Client Error

Therese Tolenti
Tera Contributor

Tester A is experiencing an Error in ATF Test Step 'Click UI Action'


-Tester A and Tester B have the same role.
-Tester A encountered error while tester B was able to finish the ATF successfully
-Tester A was able to do the test scripts manually with no issues.
-I impersonated both tester and don't see any difference in terms of form view or preference settings
-I already added the error in the ignore/warning list but same error still occur and Tester A still encountered an error running the ATF

 

Error Messages:

 1.  This step failed because the client error 'NetworkError: Failed to execute 'send' on 'XMLHttpRequest': Failed to load

2.  This step failed because the client error 'TypeError: Cannot read properties of null (reading 'dispatchEvent')

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Therese Tolenti 

could be browser related issue when ATF runs

Add that error to ignore list and try running again

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader