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Manage and monitor the usage of custom table on the instance

major li
Tera Guru

Hi community, 

I ran into a question regarding the custom table usage.

In the subscription management, I can only find the unmapped custom table. I am aware of use the sys_db_object table to search for the table starting with u_ and x_. but is there a centralized tool to monitor and manage custom table?

in addition, how is the custom is charged? Can I find it any where? 

Thank you. 

3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @major li 

 

Under subscription management dashboard, you can check subscription and issue tab for the details:

 

under issue tab: 

Link : https://<your_instance_name>/now/subscription/home/params/sm/issues/menu/customtables

 

Also check Servicenow Documentation on it: Managing custom tables and applications in Subscription Management 

 

For cost/charge - Connect with your ServiceNow Account Executive for the details.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti ,

thank you. but this view will only display the unmapped custom table.

is there a way to show all custom table and my purchased entitlement?

Hi @major li 

 

Explore Subscription Management dashboard. You will get the details from there.

Go to Subscription Management > Subscriptions to see the total number of custom tables included with your purchased products.

 

Also few helpful links for you.

https://qualityclouds.com/documentation/qcr/rules/allocating-your-custom-tables-to-a-subscription-en...

 

https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/now-platform-blog/2386/2/Ac...

 

Custom Table - Avoid subscription consumption

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti