Hello ServiceNow Team,
I am a brand-new user and just received my first Personal Developer Instance (PDI) on the Australia release. I have never logged into the system yet.
Right from the initial setup, I have been locked out by an "Invalid credentials" error. Additionally, all standard troubleshooting options on my Developer Portal dashboard are completely greyed out and unclickable.
My Instance URL / ID: https://dev412468.service-now.com/login.do
Since I am a completely new user, there is absolutely no custom data or work on this instance.
Could an administrator please force a backend "Reset and Wipe Instance" or execute a manual "Reset Admin Password" on this specific instance? I just need a functional initial login string for this assigned server slot so I can begin my learning path.
Thank you for your help!
