Requirement to Rename ZIP File While Downloading All Attachments Using UI Action
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04-19-2026 11:58 PM
Hii Team,
We have a requirement to download all attachments associated with a record as a single ZIP file. For this purpose, we have created a UI Action and implemented a script using the /download_all_attachments.do endpoint to download the attachments. However, the ZIP file name is currently auto‑generated by the system.
Is there a way to rename the ZIP file to a custom name based on our requirement?
Could someone please suggest an approach for achieving this?
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04-20-2026 01:37 AM
Hi @Dharani7
Refer this:
How to download all attachments from a record to a Zip file
Download all the record attachments with one click
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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04-20-2026 02:19 AM
it comes from OOTB processor and we don't have access to it's code
check this link and you can handle it with custom solution
Download Attachments as a ZIP File
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-20-2026 07:52 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader