What is the best way to move graph connector connection from one instance to another instance?

Ganeshm1
Tera Guru

Hi All,

Hope you are doing good. 

What is the best way to move the configurations related to Service Graph connector from one instance to another instance. 

When I tried to establish the connection using Guided setup or SGC Central, all changes didn't get capture in update set. Is this okay to do the configuration setup individually in all the instances? Please let me know your thought on this. Thank You!

1 ACCEPTED SOLUTION

Bhavya11
Kilo Patron

Hi @Ganeshm1 ,

 

Service Graph Connectors  are not accurately captured in Update Sets, and even manually capturing the updates doesn't tend to work out as hoped.  So you will likely need to make the modifications independently in each instance. So make sure you document your changes in detail outside the ServiceNow platform so you can make them reliable in each manual implementation.

 

 

Please mark my answer correct & helpful, if it helps you
Thanks,
BK

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1 REPLY 1

Bhavya11
Kilo Patron

Hi @Ganeshm1 ,

 

Service Graph Connectors  are not accurately captured in Update Sets, and even manually capturing the updates doesn't tend to work out as hoped.  So you will likely need to make the modifications independently in each instance. So make sure you document your changes in detail outside the ServiceNow platform so you can make them reliable in each manual implementation.

 

 

Please mark my answer correct & helpful, if it helps you
Thanks,
BK