Agent Chat - Response Templates

[Eric_Gauthier]

Hi all, 

I am in the process of working with my Service Desk to implement Agent Chat in SOW, and was wondering if anyone has taken the time to set up any great “Response Templates” that they would be willing to share with the group so that we don't have to re-create them all from scratch.  Plus, it is always great to see what has been working effectively for others.  

Also, what have others found is a good number of Response templates to have max from a user experience standpoint? 

Thanks, 

-Eric 

#agentChat #sow #virtualAgent 

[Bolaji Oladunmo]

Hi Eric,

Did you find answer to your questions?  I am very much interested if you are willing to share any of the response template you have created or come across