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‎01-21-2025 10:01 PM
Hi,
Is there any course available for AWA advanced work assignment?
Solved! Go to Solution.
‎01-23-2025 11:43 AM
There's currently no formal course for AWA but here is the quick start guide.
https://www.servicenow.com/community/agent-chat-routing-and-sidebar/advanced-work-assignment-awa-qui...
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