AWA Course

DevendraG
Tera Contributor

Hi,

Is there any course available for AWA advanced work assignment?

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Dexter Chan
ServiceNow Employee
ServiceNow Employee
1 REPLY 1

Dexter Chan
ServiceNow Employee
ServiceNow Employee

There's currently no formal course for AWA but here is the quick start guide. 

 

https://www.servicenow.com/community/agent-chat-routing-and-sidebar/advanced-work-assignment-awa-qui...