Disable search on Virtual Agent

Santosh62
Tera Contributor

How to disable search on the virtual agent. I could not find 'Allow free text input' OR 'Enable Free Form' option on the Virtual Agent Designer. I did not find any settings on the topic to disable it. Request any inputs.

6 REPLIES 6

Sujatha V M
Kilo Patron
Kilo Patron

@Santosh62  Please share some screenshots or can you explain more on this to help you out?

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

I want to hide or disable the search icon and the search input text highlighted in yellow

 

SantoshVasanth_0-1726585142657.png

 

@SantoshVasanth As per the below post, seems like its not possible to hide the search. 

 

https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-hide-search-filter-topic-option-...

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

Okay, thank you