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Duration in the live chat window

Vasu ch
Kilo Sage

Hi,

I have configured the HR Live chat using advanced work assignment.  I see everything is working fine but in the chat window there is an extra message which shows the duration (check the screenshot). I'm not sure what exactly this duration is. Can anyone please tell me what this is and how can I suppress it?

 

Vasuch_0-1731058986262.png

 

 

Thanks

 

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