Facing error message while setting up Agent chat

Sindhura1
Tera Contributor

onChange script error: ReferenceError: enableQueue is not defined function onChange_sys_cs_live_agent_setup_itsm_fulfiller

 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

 if (isLoading || newValue === '')

{

return;

} enableQueue('itsm_fulfiller');

}

 

We are trying to change the ITSM Fulfiller UI field value from Connect to Agent Workspace. That is when I encountered this error. Your help is appreciated!!

 

 

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