Quick action KB article link in agent workspace is pointing to sp instead of esc

Akshata5

Tera Guru

‎04-05-2024 12:40 AM

0 Helpfuls

Reply

1 REPLY 1

Akshata5

Tera Guru

‎04-05-2024 12:49 AM

0 Helpfuls

Reply

Related Content

Advanced Work Assignment - Agent Inbox question in Agent Chat, Routing, and Sidebar forum 07-25-2025
Comments Field Not Working in Agent Workspace in Agent Chat, Routing, and Sidebar forum 07-09-2025
Advanced Work Assignment Better with Workspaces in Agent Chat, Routing, and Sidebar articles 06-10-2025
One Agent Not Receiving AWA Notifications (Others Do) — All Usual Fixes Tried in Agent Chat, Routing, and Sidebar forum 05-15-2025
One Click, Many Gains: Document Templates in Agent Workspace in Agent Chat, Routing, and Sidebar blog 05-01-2025