Why HR workspace chat window has "dynamic translation" setting,but service operation workspace can't

[Lisa71]

Why HR workspace chat window (when chatting with a user initiative from virtual agent -> live agent) has "dynamic translation" setting, but service operation workspace can't find it? See attachment, 1st is HR workspace, 2nd is service operation workspace. 

[Mark Manders]

Because ServiceNow is building in silos. Not all functionality that is available for workspaces is also embedded in all workspaces.

And please check the updated code of conduct which clearly states to not post the same question in multiple topics. This violation can lead to posts being removed.

https://www.servicenow.com/community/community-resources/servicenow-community-code-of-conduct-for-al...

https://www.servicenow.com/community/servicenow-ai-platform-forum/why-hr-workspace-has-quot-dynamic-...