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Mark Roethof
Tera Patron
Tera Patron

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

 

Hi there,


Want to get hands-on with ServiceNow Now Assist? How?! Since it's not available for Personal Developer Instances, nor for most (subproduction) customer instances... you might have read it in my previous article, you can request a lab instance with Now Assist on Now Learning! Oke, it's not a Personal Developer Instances, nor a subproduction customer instance, though at least you can get hands-on with ServiceNow Now Assist.


Now Assist for Creator Implementation Bootcamp On Demand

When logged in to ServiceNow Now Learning, search for "now assist for creator implementation bootcamp on demand". This is a free course, described as "Learn how to implement Now Assist for Creator from ServiceNow's Product specialists." As you might notice under the syllabus section, two parts are on hands-on labs! Hands-on, on a ServiceNow lab instance 😀

 

nowassist01.png

 

Now Platform lab instance

When reviewing the Now Assist for Creator Implementation Bootcamp On Demand course, the Course Orientation & Navigation screen will be opened. It's hard to miss, though in the upper part of the main screen "Request Lab Instance" is hard to miss, and on the lower part of the main screen, a few instructions are mentioned on requesting a Lab Instance. 

 

When requesting a Lab Instance, initially it will be available for almost 4 days, at when it will expire. Notice that when requesting a Lab Instance, there is a link to "Request Expiry Extension". This link lets you increase the expiration time, up to a maximum of almost 18 days! 

 

nowassist02.png

 

Lab Instance terminated

And what if the Lab Instance is terminated? Because simply time has run out, or you wanted to have a look again at Now Assist after a few weeks. No worries, you can simply request a new Lab Instance. Also when you already completed the Now Assist for Creator Implementation Bootcamp on Demand course, you can request a new Lab Instance.

 

nowassist03.png

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That's it. Hope you like it. If any questions or remarks, let me know!

 

C

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Kind regards,


Mark Roethof

Independent ServiceNow Consultant

4x ServiceNow Developer MVP

4x ServiceNow Community MVP

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LinkedIn

Comments
SLK Gupta
Tera Guru

Thank you @Mark Roethof , it's really helpful. 

Rahul Priyadars
Giga Sage
Giga Sage

Just saw ur Article.. I was actually there today my Morning Hours when you may be writing this Article. 

 

 

RahulPriyadars_1-1704184695918.png

 

 

Regards

RP

Diego Beltrame
Tera Contributor

Thank you, Mark. With your help I am able to discover more about Now assist.

ajaypoonja
Tera Explorer

Hi All, is there a limit for lab instance one can avail. I am getting a error today stating maximum limit is reached

Simon Hendery
Mega Patron
Mega Patron

Hi @ajaypoonja - yes there is a limit. I think it's a maximum of 2 Now Learning lab instances running at any one time. (Although, I could be wrong, it might be 3).

ajaypoonja
Tera Explorer

@Simon Hendery Thank you so much for the response. However, this seems to be a different issue. I am new to servicenow ecosystem and I enrolled myself to servicenow Fundamentals on demand course. However, when i click on request Instance, I get following error message. I do not believe i have any other active instance running concurrently

ajaypoonja_0-1705294735386.png

 

Simon Hendery
Mega Patron
Mega Patron

Hi @ajaypoonja - Ok ... It seems something has gone wrong so I suggest you do as they suggest and submit a case. Log into Now Learning, click on 'Help Center' and then 'Create a Case'. The help desk are pretty good at resolving these issues, although be prepared to wait a couple of days for a response from them.

ajaypoonja
Tera Explorer

@Simon Hendery Will do that, thank you once again 🙂

Simon Hendery
Mega Patron
Mega Patron

You're welcome @ajaypoonja. Best of luck getting getting the issue resolved quickly.

Shay Ryan
Tera Contributor

I installed the NowLearning instance today but Now Assist was not installed by default.

 

Has this workaround being disabled like the PDI ?.

 

regards,

 

Shay.

Simon Hendery
Mega Patron
Mega Patron

Hi @Shay Ryan - I just activated the course instance to check, and everything seems to be working fine as per @Mark Roethof's description:

 

now_assist.png

 

Note the course instructions include details on how to activate certain functions, e.g.:

instructions.JPG

So you might want to ensure you go through the relevant instructions.

 

If you're still having problems, let us know.

Snow_Martin
Tera Explorer

Is this still relevant?  I cannot find this course in English.  I'm assuming that you can just configure the instance for English (which is what we're utilizing this course for). 

sahithiKsln
Tera Explorer

Hi ,

I have requested the lab instance for same and previously I could see Now Assist AI Agents module and I could create an AI Agent. I paused by work and when I opened next day, I lost access to my lab instance and I requested new one. In the new instance althought Now Assist AI Agent plugin is installed and I have Turned on Now Assist Panel, I am still not able to see that module. Anyone who knows what else to do to create an AI Agent?

RixelB
Tera Contributor

Thanks for sharing!

Baby Lon
Tera Contributor

Good Morning Guys,


...meanwhile:
This course is being retired and replaced by the "Now Assist for Creator Essentials" course. So, you might want to head over there now and see the new and improved version.

 

I wish you a successful development day.🖥

Version history
Last update:
‎07-27-2024 11:19 AM
Updated by:
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