Allow access to this table via web services is greyed out
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‎09-23-2024 04:48 AM
Hi guys,
I am trying to integrate my servicenow into a monitoring tool
To do so I want to get all the logs in the syslog_transaction.list
I created a custom role with the following roles in it:
- user_admin
- snc_platform_rest_api_access
- snc_read_only
I assigned the role to a user I created, the user can access via web only
In the syslog_transaction.list table I created several ACLs for the table.
Read (with the custom role)
Read.*(with the custom role)
Report_view (with the custom role)
Report_view.* (with the custom role)
When I try to access the table via API I am getting a 403
I did notice that the checkbox to the attribute "Allow access to this table via web services" is empty and greyed out
It seems that there is a caller restriction set there,
I tried to set the read checkbox and update yet it did not worked
I tried to change the scope and the checkbox for the attribute "Allow access to this table via web services" appeared.
I checked the box and updated and it returned to the state shown above.
any idea on what I should do to resolve it?