By using flow how to get incident table values

[Community Alums]

How to get data out of incident table consider a use case like when incident is created/updated we need a payload of fields in incident and also if we can get reference data can be assessed.

[Mark Manders]

Please elaborate, because your use case doesn't make sense.

If you create a flow on create/update of an incident, you have all the data there, including all the reference fields.

[Community Alums]

Hi Mark, My requirement is to get incident reference field like location table and it has to be done using payload builder via Flow designer can you help me with the steps. Thank you

[Mark Manders]

What do you mean? The flow is triggering on the incident, so you can check your trigger record and select the location field and all of its fields. It's all there.

Explain your use case.

[Community Alums]

By using flow design how to create payload builder can you help me the steps