paylaod builder

[Community Alums]

Can anyone help me how to create payload builder using flow design.

[Kieran Anson]

JSON and XML payload building is documented in the following docs pages. Are you struggling with any particular part of the documentation that we can help you with?

JSON Builder step (servicenow.com)

Payload Builder step (servicenow.com)

[Community Alums]

HI Kieron, I need clear steps to perform payload builder using flow design for incident table can you please help with clear steps

[Kieran Anson]

To provide steps, I would need to understand what you're trying to achieve. Are you wanting to take data from an incident record to post to a third party API?

[Community Alums]

Yes i need to explain the customer that what is the capability of payload builder for OOTB functionality

can you please give me the steps