Copy Attachment unknown REST usage in IntegrationHub usage table

George Chen
Tera Expert

Hi folks

 

There have been some interesting discussions on how each Integration Hub usage gets counted, however, in the instances I am working on including PDI, I cannot replicate the usage count on Copy/Attachment Flow Action.  Below screenshot excerpt is a simple concept to clone attachments on incident records created and automatically put them through to a new problem record.  This test, however, does not seem to trigger the Usage Count which is shown in the screenshot at bottom. 

In the organisation I am working for there have been surprisingly large usage on each month's Integration Hub; some of which I can replicate, e.g. var r = new sn_ws.RESTMessageV2('Name of the REST message record ', 'PUT_ByReference'), but for Copy/Attachment Flow Action, this one seems a mystery and I wonder if anyone has more insights?  

https://developer.servicenow.com/dev.do#!/reference/api/washingtondc/server/c_RESTMessageV2API

 

 

GeorgeChen_0-1730156865793.png

 

 

GeorgeChen_0-1730156713400.png

Your response would be appreciated.

Reference SNOW Community post:

https://www.servicenow.com/community/now-platform-forum/how-does-servicenow-count-integration-hub-tr...

 

 

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