Export PDF function is possible through API?
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06-18-2025 05:47 AM
Hello:
In all the service request, incidents and other elements of service now, there is an option to export the ticket to PDF (Attaching screenshot). This gives a full PDF document with all the information in the ticket in PDF Format. It is possible to call this function through the Service Now API?
- I require to call this function from a custom python script, but i can't find any information about it.
- What are my options? using the REST API to gather all the information myself and generate the PDF using python?
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06-18-2025 05:53 AM
Hi @edgarzuniga,
See if this communtiy post helps: https://www.servicenow.com/community/developer-forum/export-of-incidents-to-pdf/m-p/2252164#M903268
Regards,
Ehab Pilloor
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06-18-2025 06:06 AM
export to PDF downloads the file to user's browser/laptop.
what's your actual business requirement?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader