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Export PDF function is possible through API?

edgarzuniga
Giga Contributor

Hello:

 

In all the service request, incidents and other elements of service now, there is an option to export the ticket to PDF (Attaching screenshot). This gives a full PDF document with all the information in the ticket in PDF Format. It is possible to call this function through the Service Now API?

 

- I require to call this function from a custom python script, but i can't find any information about it. 

 

- What are my options? using the REST API to gather all the information myself and generate the PDF using python?

2 REPLIES 2

Ehab Pilloor
Mega Sage

Ankur Bawiskar
Tera Patron

@edgarzuniga 

export to PDF downloads the file to user's browser/laptop.

what's your actual business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader