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API to Data

Hey all!My team got a request to give API access to our reporting team.We would need to use user_admin and itil licenses to give access to the sys_user and sc_task tables.Can we create for them a Report_API user, that would be Web service access only...

StefanSrba by Tera Contributor
  • 271 Views
  • 1 replies
  • 0 helpfuls

Get choice values for integration usage

I am working on a integration where some status choices are coming in as part of inbound JSON.For e.g: status 1, status 2 & status 3. Now using these three statuses I would like to take different actions via script include.  I do not want to hardcode...

Access to API - Licenses

Hey all!My team got a request to give API access to our reporting team.We would need to use user_admin and itil licenses to give access to the sys_user and sc_task tables.Can we create for them a Report_API user, that would be Web service access only...

Add a version to a scripted REST API

Hello everyone!I'm creating some Scripted REST APIs in which I have several Resources and I've enabled versioning.When I want to create a new version by clicking on 'add new version', do I have to create a new version for all the Resources, or can I ...

emanueledep by Tera Contributor
  • 393 Views
  • 3 replies
  • 0 helpfuls

Antivirus in the SN

Hi everyone, What about installing antivirus (AV) software on a server and the impact this may have on ServiceNow, especially regarding antivirus scanning? Does ServiceNow have documentation on this?

RenataN by Tera Contributor
  • 415 Views
  • 2 replies
  • 0 helpfuls

External software installed

Hello everyone, I need to found a external software installed in the SN instance due to find information about how it was installed. I know the name of the software, but how can I find it?  

RenataN by Tera Contributor
  • 564 Views
  • 5 replies
  • 3 helpfuls

I want to fetch the details from user table

I have created the one page in the widget there are three personas they are hire new, new role and new company if select the one persona then one dropdown should be display in that in have give few roles now when i select any persona and role then if...

GPavanKumK by Tera Contributor
  • 499 Views
  • 3 replies
  • 0 helpfuls