In compliance with the customer’s request, we need to implement an integration with a third-party system through REST API calls. The transmitted data must be secured using a dual encryption approach:Symmetric encryption: AES algorithm in OFB mode, wi...
Hello, Question on how OAuth works in ServiceNow. looks like we need a user account in ServiceNow for an external system to connect to ServiceNow to get the tokenCan we do without a user account? If so can you please help with the steps. Thanks,
The Coupa Spoke is very restrictive. There is no documentation from ServiceNow side or the Coupa side on how to write a "Query Text". Also the action only returns a single record when you are expected to work on multiple records:I know there is a str...
hi all im trying to update or create an incident record, using a non-admin user, i have grante to this user this roles-itil-snc.internal-incident.writebut every time i try it i receive this message:{"error": {"message": "Operation Failed","detail": "...
I am seeing API Usage line graph in the API Insight workspace but currently it shows zero requests for all the Service Now API's I have imported.Also, for them I am seeing consumers as 0.Do we need to enable anything to get this data into API Insight...
Hi Using pull method into servicenow“SuccessFactors is sending data to ServiceNow, and we can see some fields in the payload. However, we need a few additional fields from SuccessFactors that are not appearing in the ServiceNow payload. Is the curren...
Hello - When I look at the sys_plugins table i see that there is an entry for com.snc.platform.security.oauth.legacy It Says use com.snc.platform.security.oauth instead. However i do not see an entry for this in this table. If I look at what plugin...
I've created a custom Data Stream Action within IntegrationHub to retrieve large datasets, but I consistently encounter an error where the operation stops mid-stream. The action fails with a status of -1 and the response body: [ERROR CODE: -1] Socket...
I can not reach the object 'additionalInfoList' by XML from SOAP. We pass this XML via Postman to ServiceNow, which is able to retrieve all the values via request.key, and we are able to send them as a response to Postman, so the call arrives success...
Hi everyone,I’m currently working on an integration where ServiceNow needs to trigger a stored procedure in an external database (Oracle) . However, I’ve run into a blocker with ServiceNow’s JDBC capabilities, and I’m hoping someone in the community ...
I’m using GenerateDocumentAPI to create a PDF from a document template. The API requires a recordId from the template’s table (for example, a Case record) to map and fill merge fields.My use case is different: I already have the values (from an integ...
Hello Community, Sprint Board on the Sprint Tracking page is not showing the current Sprint stories earlier it was showing the stories when stories were in previous Sprint however, I can see stories in Sprint planning tab. This issue occurs after I ...
Hi everyone I’m importing Intune managed devices into cmdb_ci_computer via a Data Source (scripted) that calls Microsoft Graph:REST Message: Azure Intune → method device_import (GET)Endpoint used in script: https://graph.microsoft.com/v1.0/deviceMana...
Will using ServiceNow GET APIs to fetch incident data impact the performance of the ServiceNow instance? Could you please provide the process to test the performance statistics? @harditsingh , @Shreya Wani @Martin Jensen @Alka Chaudhary, @AJ_TechTr...
Hi,I'm looking for a way to batch export data from multiple tables, including all Attachments, Thousands of data without using API.Anyone can help me with this?Thanks!