We are looking into details of how how the usecount in integrattionHub usage [ ua_ih_usage ] table gets calculated?based on multiple knowledge articles we found that it gets increased automatically when there is a transcation made to action or Spoke....
Test function I am using in breakdown mapping script: function getManufacturerGroup(record) {return "Test Value";} Error during JavaScript evaluation com.snc.pa.dc.ScriptException: JavaScript evaluation returned: Undefined in script: function getMan...
I have enabled OAuth for Servicenow Scripted REST API, however my client wants to generate new Access token every time they hit "token" endpoint.Do we have such provision in servicenow?
Hi Team, I want to know where accesss token is stored and what is the expiry of it Thanks
Hi,I’m currently working on the AI Control Tower and focusing on the Impact Assessment template. I’ve recently updated the template by adding two custom questions. I need help with the "automated response" option for these questions. Specifically, I...
Recently, several reports in Power BI started failing. The reports were retrieving data via ODBC and were using " SELECT * " queries.This ODBC connection stopped working, apparently because it was generating too many requests.As an alternative, we ar...
Hi everyone,I'm currently working on a task related to evaluating the Email Parser for handling External Vendor Requests. In our context, External Vendor Requests refer specifically to T-Systems and OBS.My question is:Is it technically feasible or ev...
Hi All, I have integrated ServiceNow with third party system and calling this integration through Ui macro, integration set up properly but i am not getting data at once if there are 200 records in the third-party system in ServiceNow we are getting ...
Does the API Access Volume count the volume of data that acquired by API call?I appreciate it if you tell me the source of this information too.
I am trying to install the brand new "API Service Graph Connector for Kong Konnect" plugin in my PDI. I have installed all the dependencies, including API Insights. When I try to install the SGC connector though it says API insights needs to be procu...
Hey all!My team got a request to give API access to our reporting team.We would need to use user_admin and itil licenses to give access to the sys_user and sc_task tables.Can we create for them a Report_API user, that would be Web service access only...
I am working on a integration where some status choices are coming in as part of inbound JSON.For e.g: status 1, status 2 & status 3. Now using these three statuses I would like to take different actions via script include. I do not want to hardcode...
Hey all!My team got a request to give API access to our reporting team.We would need to use user_admin and itil licenses to give access to the sys_user and sc_task tables.Can we create for them a Report_API user, that would be Web service access only...
Hello everyone!I'm creating some Scripted REST APIs in which I have several Resources and I've enabled versioning.When I want to create a new version by clicking on 'add new version', do I have to create a new version for all the Resources, or can I ...
Hi I am looking for the AI Control Tower API documentation. After reviewing the available AI Control Tower documentation, I couldn’t find any information related to APIs. Could someone please share details about the AI Control Tower API, including an...
