Resolved! Sla conditions state value
Need to set an state value dynamically from sys_choice list based selecting table, please helpt to write an scripted rest api
Forum Posts
Reuse the approval e-signature for change cancellation process
How to enforce e-signature validation for change cancellation actions in the same way as Approval/Reject ?
How to Import Azure Wiki Pages as Knowledge Article in Servicenow
We have thousands of wiki articles in Azure Devops. Is there anyway to Import those Azure Wiki articles as Knowledge Article in ServiceNow by connecting to AzureDevops from ServiceNow. Its not an easy way to manually copy paste all wiki Articles from...
Getting 202 HTTPS code while integrating with UIPath orchestrator using webhook
Hi All,We have a requirement to create events in ServiceNow when a process faults in UIpath. We have created a scripted rest API and shared the API endpoint , client id and client secret with UIpath team who are using orchestrator for the integration...
Servicenow Jira Integration via Decision Table (Sub Flow dynamic inputs)
Hello Experts,The requirement is: From a Record Producer, an Incident will be created. The Issue Type will be picked from the Short Description of the Incident form (Issue Types like "Access Issue," "Performance Issue," "Service Unavailable") as inpu...
External Password Storage
A client wants does not want to store passwords in App registry or script or anywhere in ServiceNow. How to dynamically integrate with a system and fetch the password for a respective integration. Is there any OOB plugin/functionality available.
Integration using Service Connector Question
Hello all, We are going to work on an integration between two service-now instances, with SCTASK.And we are asked to use Service Connector to achieve this task. So, what is the best way to achieve this? We need to send a JSON object containing the da...
REST API Access Policy
Hello All,Greetings.I am trying to configure REST API Access Policy, such that only specific user-account should be authorized to access resources of a REST API (table-level or scripted)- GET, POST, PUT, PATCH, DELETE.However, when I am trying to cre...
Scripted REST API to Upload Base64 Attachments to Any Record
Sharing a reusable Scripted REST API that allows a third-party system to upload one or more attachments to any table record using Base64-encoded file data.The API accepts:table_name → Target table (incident, sc_req_item, etc.)record_sys_id → Record w...
Resolved! Case API returning "record not found" when querying with number
When we used the GET with the case number to query case by id, the result is "record not found". If i changed to the case sys_id, everything works fine. I checked and found that it's failing when we do if (gr.get('number')), which returns false, so t...
Resolved! Error logging for inbound data stream
We are creating users based on a GET API in a data stream. But what if some users are not created due to some mandatory field missing what mechanism I can configure so that the other integration team knows that out of 10 8 users are created and 2 use...
Copy Attachment unknown REST usage in IntegrationHub usage table
Hi folks There have been some interesting discussions on how each Integration Hub usage gets counted, however, in the instances I am working on including PDI, I cannot replicate the usage count on Copy/Attachment Flow Action. Below screenshot excerp...
Language Filter in ServiceNow Connector(Copilot Studio)
Hi All, I am developing a Copilot Studio agent that use the ServiceNow connector "Get knoledge articles" .The connection works, but the agent only retrieves English knowledge articles.Our main content is written in Japanese, so we would like to know ...
Resolved! download sys_attachment by public
Good Morning Guys!At the moment, i make a Widget and this is on a public site (no authication). In this Widget i want to make downloading files from sys_attachment.first of all, i used the url /sys_attchment?sys_id=<SYSID>, but if i am not logged in,...
Request to Enable Java Classes for Cryptographic Integration
In compliance with the customer’s request, we need to implement an integration with a third-party system through REST API calls. The transmitted data must be secured using a dual encryption approach:Symmetric encryption: AES algorithm in OFB mode, wi...