Implement the API route via Azure Function to forward Azure Monitor alerts → ServiceNow incidents

How to implement the API route via Azure Function to forward Azure Monitor alerts → ServiceNow incidents

attachment looping to azure to servicenow

Hi Team,We have used Azure integration we are sending attachments to azure if azure if they have add any raposteps this steps are storing description in ServiceNow along with what attachments we send to azure those attachment's again coming back to S...

Outlook integrations with ServiceNow by opening automated Incidents

We have requests from our Management regarding the implementation of Outlook emails and opening a ticket automatically from an email to a specific mailbox an Incident in ServiceNow. On the previous ticketing system we had created such automation and ...

How to create a Test Incident and access that via API

I'm new, and wants to know How to create a Test Incident and access that via API.Kindly share the steps 

what are the step by step configuration to be done in servicenow for workday Soap oauth 2.0 integrat

unable to format 07/2/2020 format string error message.

I am getting an error when I run my Transform script.    Error message - Unable to format 07/20/2020 to format string using yyyy-mm-dd for field u_purchase date.The date format in u_purchase date is mm/dd/yyyy. I set the date format for the field map...

Need help to trigger workflow attached to service cataog by using cartjs api

I am currently using sn_sc.CartJS() to submit a a catlog request using script include which is triggered by a business rule. The catalog item is submitting request successfully, req and ritm are getting created, but the flow attached to the service c...

Is admin role mandatory for webservice users - I face recent failures in api calls due to this

Recent days, my api connections are failing with 403 forbidden error. When I debug, I see the api user lacks admin role. Is there a communication from Servicenow or a latest patch that mandates admin role for webservice users ? For third party integr...

Issue with Jira Webhook and ServiceNow Scripted Rest API Integartion

I have Jira with ServiceNow using REST Message i have shared the snap of scripted REST API and the JIRA webhook configuration for your reference.However, the endpoint which had given in webhook, its not getting hit or triggered. Could you please revi...

Table API to find out who is currently on call for a particular shift in an assignment group.

Hi All,I have configured roster in service now and I need a table API for getting the shift details.(who is on call now)

Transfrorm Map - Field Map script or Transform Map script

I have been tasked with modifying a Transform Map. specifically one of the fieldsSource field - emp-id - Managed By (alm_hardware)   . i am assuming it should do some kind of  lookup on the sys_user table, where the emp-id and the employee id matches...

Extract all PDF content in one field

Hi, I have use case Where I have to compare 2 pdf attachments for matching content and return matching score. I have implemented AI agent with prompt. It identifying 2 attachment and getting base64 data to compare by decoding it. its working for smal...

[Article :- 6] ServicNow Interview Questions for Preparations

Hi All,I recently attended interviews at a few companies. I’ve shared my experience, along with the question patterns and suggested answers. I hope those who are currently seeking a job can use this information for preparation and gain useful insight...

Need to create prompt on the incident form to select the attachments and then send those files.

1. Need to Prompt on the Incident form to select the multiple attachments2. Then send to the requestor using the integration process