Having an issue with REST API Explorer using PATCH method on CMDB Instance API

[Jay Jav]

Hi,

I am trying to test and use the CMDB Instance API, but I faced an issue with PATH Method.

In REST API Explorer,when I want to change the value of "ram" for any class and specific CI using the SYS ID, I receive the 500 Internal Error message. I tested with PDI and other instances and the issue persists.

it says the attributes is null, how can I address the issue in the REST API explorer?

{
"error": {
"message": "Exception while executing request: Cannot invoke \"java.util.Map.put(Object, Object)\" because \"attributes\" is null",
"detail": "Cannot invoke \"java.util.Map.put(Object, Object)\" because \"attributes\" is null Check logs for error trace or enable glide.rest.debug property to verify REST request processing"
},
"status": "failure"
}

[palanikumar]

Can you share the input payload used

[Javad]

Hi @palanikumar 

here is the input:

curl "https://devxxxxxxxx.service-now.com/api/now/cmdb/instance/cmdb_ci_linux_server/f366fad19f030200fe2ab..." \
--request PATCH \
--header "Accept:application/json" \
--header "Content-Type:application/json" \
--data "{\"ram\":\"2024\"}" \
--user 'admin':'admin'

[palanikumar]

Hi,

For CMDB Instance API, you need to follow a payload structure. Use the below:

curl "https://devxxxxxxxx.service-now.com/api/now/cmdb/instance/cmdb_ci_linux_server/f366fad19f030200fe2ab..." \
--request PATCH \
--header "Accept:application/json" \
--header "Content-Type:application/json" \
--data "{\"attributes\": {\"ram\":\"2024\"},\"source\":\"ServiceNow\"}" \
--user 'admin':'admin'

[Javad]

Hi @palanikumar,

Where can I add the \"attributes\": in the REST API explorer?