Service Accounts

[andrewcliff]

What's the best practice when setting up ServiceNow integration service accounts (Avanade, Blue Voyant etc...)?

For example, sMSA, gMSA, Managed Identity, or Service Principal?

Thanks.

[andrewcliff]

Thanks. We have a customer with 8 ServiceNow accounts in Entra that are described as integration accounts. What I'm trying to find out is why these accounts exist in Entra at all, unless they've been created incorrectly as standard users and synced from ServiceNow.